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Skills

  • Process improvement
  • Customer service
  • Change Management
  • Employee retention strategies
  • Training and mentoring
  • Employee turnover reduction
  • Relationship development
  • Talent management
  • Compensation and benefits analysis
  • Budgets

Work Experiences

  • Coordinated external staffing consultations.
  • Administered employee benefit programs.
  • Completed process within 16 weeks.
  • Achieved results in 2016.
  • Achieved results over 2015.
  • Instructed employees on how to use HR software, with a focus on the program, procedure, and method features.
  • Coordinated the successful rollout of Adobe Creative Suite performance appraisal systems, adopted by 4 employees in Phoenix.
  • Developed a talent acquisition strategy.
  • Collaborated with compliance teams.
  • Conducted HR data analysis.

Summaries

  • Adept at managing HR policy compliance.
  • Achieved a 39% improvement in participation.
  • Boosted internal talent mobility.
  • Collaborative HR professional skilled in conflict mediation.
  • Achieved a 17% increase in overall participation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Accomplished in developing and executing talent acquisition strategies that filled critical roles 17% faster than previous benchmarks, ensuring optimal workforce capacity.
  • Adept at managing HR policy compliance, ensuring strict adherence to changes in employment law and maintaining a compliance rate of 64% across all departments.
  • Created consistency in HR policies.

Accomplishments

  • Reduced voluntary turnover by 72% after implementing targeted retention strategies based on employee feedback and HR metrics.
  • Led cross-functional HR audits at 6 multi-site locations, ensuring 100% compliance with local, state, and federal regulations.
  • Drove successful implementation of standard, resulting in initiative within the first 11 months.
  • Streamlined external staffing processes during peak hiring seasons, reducing average time-to-fill positions by 57% using HubSpot.
  • Enhanced compensation analysis and benchmarking, leading to a 46% improvement in overall employee salary satisfaction by 2021.
  • Provided multi-location HR support for 6 offices, ensuring consistency in HR policy enforcement across all regions.
  • Improved HR operations efficiency, reducing manual administrative work by 69% by implementing program.
  • Collaborated with department leaders to implement workforce planning models, aligning staffing levels with company growth forecasts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Devised and introduced a diversity hiring strategy that resulted in a 17% increase in minority representation across all departments.

Affiliations

  • National Association of Social Workers
  • International Council of Nurses
  • Discrimination and Harassment Prevention Workshop Attendee
  • SHRM-CP or SHRM-SCP Certification Holder Lean
  • Project Management Institute
  • Lions Club
  • Certified Employee Benefits Specialist (CEBS) Affiliate
  • HR Certification Institute (HRCI) Certified Professional OSHA
  • American Medical Informatics Association
  • HR Leadership Summits and Networking Events Participant 2016

Certifications

  • Interviewing for HR Professionals Certificate by category
  • Certified Human Resources Specialist (CHRS) by procedure
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Workers' Compensation Specialist Program (WCSP) by standard
  • HR Management Certification by method
  • Conflict Resolution Certification by Cornell University
  • Project Management Professional (PMP)
  • Labor Relations Certification by process

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