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Skills

  • Business process mapping
  • Finance and accounting
  • Supplier negotiation
  • Web-based reporting tools
  • Multi-tasking
  • Financial and tax regulations
  • Organized
  • Communications
  • Product development
  • Graphical specs capturing

Work Experiences

  • Evaluated the impact of current program business processes on users and stakeholders, as well as potential improvement areas.
  • Restructured procedures by collaborating on project creation and execution with Small Business Advisor.
  • Used metrics in order to evaluate performance and policies.
  • I'm credited with helping to generate over $18 million in revenue per year through spearheaded and streamlined.
  • Identified process and category process inefficiencies and outlined solutions for implementation consideration through gap analysis.
  • Supervised software integration on the client's website and implemented business and technical client training on new systems.
  • Discovered warehouse releases that were never invoiced, resulting in unbilled charges totaling over $13K.
  • Worked with members of the category business unit team to design a new application system to meet client demands for mobile computing capabilities.
  • Created business plans that outlined long-term company goals as well as smaller objectives to keep the company on track.
  • Was in charge of a team of 2 direct reports who were in charge of ongoing product optimization, account management, and ad placement on the company's website.

Summaries

  • Proactive and diligent in achieving goals by utilizing BI data and making well-thought-out recommendations.
  • Strong ability to gain team buy-in to organizational changes and move business reorganization forward.
  • With over 13 years of marketing, recruiting, and training experience, this person is a natural collaborator.
  • Leader and communicator who is well-organized.
  • Small Business Advisor with more than 17 years of experience in providing results-oriented leadership.
  • Business Analyst with the technical expertise and business acumen to translate business requirements and objectives into scalable, highly resilient, and successful system solutions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Visionary Leader ready to use skills from workflow optimization and stakeholder engagement to take on a challenging new role.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Personable business professional with a 13-year track record in financial roles in large, fast-paced corporations.

Accomplishments

  • Partner Development: Effectively raised $30,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
  • Documented and resolved program which led to initiative.
  • Product Development: Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.
  • Facilitated the adoption of customer-centric marketing strategies, increasing repeat business by 22% year-over-year for Miscellaneous clients.
  • Introduced scalable systems for small businesses, allowing clients to manage rapid growth and improve operational workflows within Miscellaneous.
  • Resolved product issue through consumer testing.
  • Online Media Buying: Managed team of three marketing associates in all online media buying. Bought banner placement that profitably increased traffic to company website by 25%.
  • Guided clients in setting up risk management frameworks that mitigated potential losses and ensured business continuity during market fluctuations.
  • Process Improvement: Achieved revenue objective by implementing cost-cutting measures.
  • Awarded President's Club.

Affiliations

  • Small Business Tax Strategies Council
  • National Association of Social Workers
  • Small Business Association of Austin
  • Toastmasters
  • Freemason
  • National Veterans Small Business Coalition (NVSBC)
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Association of Latino Professionals For America (ALPFA)
  • Score Mentor, 2023

Certifications

  • CompTIA Security+
  • Certificate in Business Administration by framework
  • Small Business Financial Management Certificate by category
  • Certified Economic Gardening Specialist (CEGS) by the National Center for Economic Gardening
  • Sales and Business Development Certificate (SBDC) by Cedar Works
  • Fundamentals of Client Leadership Strategies Certification
  • Certified Leadership Coach by the International Coach Federation (ICF)
  • Salesforce
  • Financial Risk Manager (FRM) by the Global Association of Risk Professionals (GARP)
  • Certified Accountant Technician (CAT) by Summit Group

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