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Skills

Regulatory compliance
Communications
Supervision
Communication planning
Compliance and ethical fundraising practices
Trade show representation
Donor loyalty program creation
Team management
Strategy development
MS Office

Work Experiences

Achieved results in 2023.
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Achieved results within two years.
Coordinated with human resources to craft donor impact stories.
Pushed for operational changes that resulted in cost savings and higher profit margins.
Authored quarterly stewardship reports.
Conducted personalized outreach campaigns, resulting in 64% increased participation from major stakeholders.
Analyzed giving patterns.
Built and maintained long-term relationships with over 8 major donors, increasing donation retention rates by 22%.
Delivered training on donor engagement strategies.

Summaries

Collaborative leader experienced in donor engagement.
Donor Relations Manager with 18 years of successful budget management and cross-functional collaboration experience.
Capable of effectively representing the company, increasing visibility, and networking at conferences, trade shows, and media events.
Accomplished in quantitative data analysis.
Aided in raising over $2 in 2021.
Adept at delivering high-quality donor events and campaigns that have raised over $9 for critical causes and increased donor satisfaction.
Advocated for fundraising innovation.
Capable of leading donor trips and cultivating relationships that consistently drive significant multi-year giving commitments from key stakeholders.
Dedicated to learning, growing, and succeeding in Miscellaneous.
Achieved faster acknowledgment times.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Coordinated a personalized stewardship program that led to a 63% increase in repeat donations from major donors.
Utilized CRM software to track donor engagement and used insights to increase donor retention by 60% within several months.
Secured $13 in new pledges from high-net-worth individuals through tailored engagement campaigns in 2022.
Significantly reduced donor attrition by 80% through the introduction of a new donor recognition and cultivation program.
Worked closely with board members and the executive team to close a $3 capital campaign, exceeding the goal by 83%.
Implemented stewardship reporting processes that led to a 65% improvement in donor satisfaction scores.
Conducted stewardship visits with 10 high-net-worth donors resulting in an additional $119,000 in multi-year major gift pledges.
Led strategic donor segmentation, resulting in a 53% increase in first-time donations from new donor categories.
Mentored a team of 4 donor relations associates, resulting in a 71% improvement in annual giving performance.

Affiliations

Society of Women Engineers
Certified Fund Raising Executive (CFRE) International Certification
National Association of Charitable Gift Planners (CGP)
Rotary International
Fundraising Effectiveness Project (FEP) Data Management & Analytics Participant
Association for Supply Chain Management (APICS)
Association of Fundraising Professionals (AFP)
Association for Healthcare Philanthropy (AHP)
Nonprofit Leadership Alliance Affiliation
Grant Professional Certified (GPC) Credential Holder

Certifications

Marketing Analytics for Nonprofits Certification – method
Project Management for Nonprofits Certification – process
Gift Planning and Planned Giving Certification from initiative
Cisco Certified Internetwork Expert (CCIE)
Certified Business Analysis Professional (CBAP)
First Aid/CPR Certified
Certificate in Strategic Donor Communication – category
Leadership Certificate in Nonprofit Fundraising – Brightline
SHRM Senior Certified Professional (SHRM-SCP)
Advanced Nonprofit Fundraising Techniques – framework

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