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Skills

  • Strategy development
  • Customer service
  • Budget management for fundraising efforts
  • Major Donor Cultivation
  • Donor engagement strategies
  • Donor retention improvement
  • Team management
  • Communication planning
  • Media relations
  • Marketing campaign development

Work Experiences

  • Fundraising goals, collection policies, security standards, and disbursement plans were all created and implemented by me.
  • Achieved results within two years.
  • Collaborated with finance and accounting teams.
  • Built strong relationships.
  • Created a donor-centered experience.
  • Collaborated with external vendors.
  • Authored quarterly stewardship reports that included financial updates, success stories, and photo galleries, leading to positive feedback from over 15% of major donors.
  • Delivered training on donor engagement strategies.
  • Boosted post-event contributions by $17.
  • Built and maintained long-term relationships with over 8 major donors, increasing donation retention rates by 22%.

Summaries

  • Clear understanding of performance reporting and project management as well as stakeholder engagement training.
  • Within Miscellaneous, senior Donor Relations Manager and outstanding performer in stakeholder engagement and project management.
  • Accomplished in quantitative data analysis.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Demonstrated success in increasing press and social media coverage, as well as customer engagement and sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Advocated for fundraising innovation.
  • Achieved a 51% improvement in major donor retention.
  • Collaborated with marketing and events teams.
  • Exceptional at forming strong partnerships, securing public support, and forming cohesive teams.

Accomplishments

  • Collaborated with communications team to improve donor newsletters, leading to a 41% increase in open and engagement rates.
  • Directed the redesign of donor acknowledgment programs, improving stewardship processes and reducing donation processing time by 43%.
  • Utilized CRM software to track donor engagement and used insights to increase donor retention by 60% within several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Crafted customized outreach campaigns that increased donor re-engagement rates by 35% in category.
  • Streamlined the process of writing personalized thank-you letters, reducing processing time by 70% and empowering donor relations team.
  • Implemented stewardship reporting processes that led to a 65% improvement in donor satisfaction scores.
  • Documented and resolved metric which led to procedure.
  • Increased legacy giving through one-on-one relationship-building with major donors, resulting in 13% growth in planned gifts.
  • Coordinated a personalized stewardship program that led to a 63% increase in repeat donations from major donors.

Affiliations

  • North American Professional Fundraisers Symposium Attendee 2018
  • Council for Advancement and Support of Education (CASE)
  • American Society of Safety Professionals
  • BoardSource Affiliate Membership
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Certified Fund Raising Executive (CFRE) International Certification
  • Case Western Reserve University Annual Fundraising Seminar 2019
  • Philanthropy Southeast Annual Conference Attendee
  • Donor Relations Guru (DRG) Group

Certifications

  • Advanced Stewardship and Donor Relations Certification – Beacon Labs
  • Gift Planning and Planned Giving Certification from initiative
  • Volunteer Management Certification – Ironclad Systems
  • CompTIA Security+
  • Certificate in Fundraising Analytics Northwind
  • Project Management Professional (PMP)
  • Digital Marketing Strategies for Nonprofits – procedure
  • Leadership Certificate in Nonprofit Fundraising – Brightline
  • Salesforce
  • Research-Based Fund Development Certification – Brightline

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