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Skills

  • Staff scheduling
  • Data entry
  • Data entry accuracy
  • Relationship development
  • Operational improvement
  • Sorting and labeling
  • Electronic document retrieval
  • Scheduling
  • Budgets
  • Organization

Work Experiences

  • Created an accurate record database.
  • Created an automated email notification system.
  • Kept track of how much program supplies were being used and contacted vendors to place new orders.
  • Collaborated with teaching staff.
  • Created an automated email notification system for updating parents on important deadlines, increasing parent engagement by 30%.
  • Coordinated substitute teacher scheduling for 6 daily absences, ensuring minimal disruption to classroom instruction.
  • Conducted performance evaluations for 10 student support interns.
  • Assisted in preparing and distributing report cards for over 14 students each semester, ensuring accuracy and timely delivery.
  • Completed the annual audit with no discrepancies.
  • Acted as a liaison between the office and external suppliers.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Flexible School Office Assistant with 9 years of experience in process office environments.
  • Individual with budget management who is active and well-educated.
  • Meticulous School Office Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Tableau.
  • Boosted office productivity.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Hands-on professional with risk assessment and performance reporting abilities.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Accomplished School Office Assistant.
  • Uses budget management and strategic planning skills to run an efficient office.

Accomplishments

  • Assisted in coordinating substitute teacher schedules, reducing class disruption by 27%.
  • Processed payroll for 18 staff members bi-weekly, ensuring timely and accurate payment.
  • Facilitated open house events, resulting in a 56% increase in parent participation and engagement.
  • Collaborated with team of 17 in the development of framework.
  • Managed after-school program enrollments, increasing student participation by 76% through enhanced registration strategies.
  • Acted as the first point of contact for inquiries, improving visitor satisfaction rates and decreasing resolution time for common questions by 68%.
  • Coordinated transportation schedules for school trips, ensuring all permits and permissions were properly handled.
  • Monitored budget for office supplies and equipment, effectively reducing operational costs by 61% while maintaining quality.
  • Developed and implemented a filing system that improved document retrieval times by 77%, enhancing school office efficiency.
  • Led a project to reorganize electronic student registration files, reducing lost information instances by 21% and improving accessibility.

Affiliations

  • Certified Microsoft Office Specialist
  • Student Information System (SIS) User Group
  • School Office Professionals Association (SOPA)
  • Member of Austin Chamber of Commerce Education Committee
  • School Budget Management Professionals Network
  • Customer Service Excellence Professional Group
  • Freemason
  • Project Management Institute
  • National Association of Social Workers
  • Member, Educational Equipment/Procurement Committee

Certifications

  • Student Records Management Certification Microsoft Excel
  • Certified Parent Communications Specialist (CPCS) Beacon Labs
  • Administrative Support Professional Certification Brightline
  • Certified Public Accountant (CPA)
  • Records Management and Filing Systems Certification Asana
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Professional School Office Administrator Certificate Lakeside Partners
  • Certified Data Integrity & Compliance Officer (CDICO) 2020
  • Conflict Resolution & Communication Skills Certification Lakeside Partners

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