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Skills

  • Vendor relationship management
  • KPI achievement and operational excellence
  • Project organization
  • Demand forecasting using predictive modeling
  • First Aid/CPR
  • Insurance billing
  • Organization
  • Data-driven decision making
  • Planning and coordination
  • Contract development and management

Work Experiences

  • Created two years schedules for Central Supply Managers to ensure that every shift was well-staffed during holidays and busy periods.
  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.
  • Took part in labor contract negotiations with the union, which resulted in a new agreement with mutually agreed-upon elements.
  • Increased sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Improved the overall efficiency and productivity of the team.
  • Was in charge of supervising and training customer service team members in order to ensure that they provided exceptional service, which increased retention and satisfaction.
  • Reviewed employee performance and provided constructive feedback to help them improve their weaknesses every several months.
  • Coordinated, led, and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Worked with employees to improve customer satisfaction, streamline procedures, and increase bottom-line profits.
  • Achieved $14 of annual savings.

Summaries

  • Stepping into roles and making positive changes quickly to drive company success is a plus.
  • Customer-focused leader looking for a position as an assistant or operations manager.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Active leader with excellent communication and collaboration skills.
  • ServiceNow and Power BI experts with exceptional interpersonal skills.
  • Proven abilities in forming and leading strong teams to achieve difficult goals.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Motivated to achieve proactive and hands-on leadership goals in terms of productivity, profit, and efficiency.
  • Dedicated to maximizing employee engagement and performance through training, monitoring, and morale-building techniques.

Accomplishments

  • Analyzed historic failure rates of critical items and implemented preemptive ordering strategies, averting stock shortages during peak seasons.
  • Worked collaboratively with medical and operational departments, lowering overstock of non-essential items by 50% while maintaining critical supply levels.
  • Created continuous improvement strategies that increased supply chain efficiency by 59%, leading to a three years reduction in order fulfillment times.
  • Designed real-time inventory dashboards using Jira, allowing for faster decision-making and reducing manual auditing by 16 hours per week.
  • Led contract negotiations with suppliers, securing discounts that reduced the overall procurement budget by 46%.
  • Led a company-wide vendor re-evaluation project resulting in cost savings of 18 annually by renegotiating supplier contracts.
  • Enhanced cross-departmental collaboration, achieving 76% increase in order accuracy and on-time delivery for sales.
  • Wrote and delivered operational training manuals and conducted onboarding programs for new hires, leading to an 4 improvement in productivity within the past year.
  • Optimized warehouse layout and inventory management for HubSpot which increased space utilization by 68% and cut retrieval times by 13 minutes.
  • Developed comprehensive inventory tracking system that reduced stockouts by 44% and improved forecasting accuracy.

Affiliations

  • Participated in Lean Six Sigma Green Belt training program, 15 months 2018
  • Lead Supply Chain Innovation team for cross-industry partnerships through Retail Industry Leaders Association (RILA)
  • Member of the Council of Supply Chain Management Professionals (CSCMP) — Professional designation earned in 2022
  • Lead organizer of quarterly Roundtable discussions on Demand Forecasting Accuracy at Lakeside Partners
  • Maintaining certification through the Certified Supply Chain Professional (CSCP) program since 2016
  • Active participant in the American Production and Inventory Control Society (APICS) Certified in Planning and Inventory Management (CPIM)
  • Member of the International Warehouse Logistics Association (IWLA)
  • Certified instructor for QuickBooks, delivering in-house procurement training sessions since 2020
  • Recipient of the Excellence in Supplier Management Award from Beacon Labs in 2018
  • Member of the Association for Healthcare Resource and Materials Management (AHRMM)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Demand Planning Professional (CDPP) - Lakeside Partners
  • Certified Supply Chain Professional (CSCP) – APICS
  • ServSafe
  • Certified Purchasing Professional (CPP) – American Purchasing Society
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Certified Materials & Resource Professional (CMRP) - AHRMM
  • Oracle Supply Chain Management Cloud Certification - Northwind

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