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Skills

  • Regulatory compliance
  • Project organization
  • Budgets
  • Energy-Efficient Equipment Upgrades
  • Bookkeeping
  • Equipment downtime reduction
  • Relationship development
  • Business operations
  • Metric equipment
  • Budgeting and Cost Management

Work Experiences

  • Achieved 15% on-time delivery rates.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Restructured installation processes and staff teams, resulting in a 15% increase in productivity.
  • Intervened between Production Administrators during arguments and diffused tense situations using workflow optimization and performance reporting.
  • Effectively managed costs and billing, as well as financial discrepancies, by using procedure software to organize account information.
  • Was in charge of system files and records for 5 clients, as well as following security procedures to prevent data breaches and misuse.
  • Achieved 4% quality compliance in 2016.
  • Completed 11 employees' bi-weekly payroll.
  • Achieved zero stockouts.
  • Boosted production output by 6 units per day.

Summaries

  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • With over 8 years of experience in the Miscellaneous field, I am a well-organized Office Manager.
  • Costs were consistently reduced while profits were increased.
  • Ability to manage diverse teams, including leading a process that increased production capacity while reducing cycle time by 27%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Production Administrator who is self-motivated and has demonstrated leadership, organizational, and customer service skills.
  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Professional in office management and administration with 18 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Mandarin and Portuguese are both conversational.

Accomplishments

  • Reviewed and optimized production operator performance metrics, resulting in a 19% increase in overall team productivity.
  • Played a key role in cross-functional team meetings to improve production workflows, which resulted in a 54% increase in efficiency across all departments.
  • Developed a tiered preventive maintenance system for production machinery, leading to a 85% reduction in unexpected equipment failures.
  • Conducted regular equipment maintenance checks, managing upgrades to energy-efficient models, leading to a 73% decrease in overall energy costs.
  • Implemented lean manufacturing principles to streamline operations, improving production efficiency by 84% and reducing waste by standard.
  • Collaborated with team of 15 in the development of procedure.
  • Worked closely with the quality control department to implement new inspection procedures, reducing defect rates by 84% within several months.
  • Supervised staff scheduling and resource allocation for 6 production lines, ensuring 68% operational coverage during peak periods.
  • Facilitated training programs for 3 employees on updated production techniques and safety guidelines, increasing compliance by 24% within 6 months.
  • Coordinated the installation of new machines, ensuring adherence to layout plans and minimizing installation downtime, which allowed for a seamless production ramp-up.

Affiliations

  • Society of Manufacturing Engineers (SME)
  • International Society of Production Engineers (ISPE)
  • Women in Manufacturing (Austin Chapter)
  • Member, Institute of Production and Operations Management
  • Society of Women Engineers
  • American Production and Inventory Control Society (APICS), CPA Pending
  • APICS Certified in Logistics, Transportation and Distribution (CLTD)
  • Freemason
  • Project Management Institute
  • International Council of Nurses

Certifications

  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Production and Inventory Management (CPIM) – Cedar Works
  • Kronos Workforce Ready Certification - standard
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Software Project Management Certification - program
  • Certified Quality Technician (CQT) Ironclad Systems
  • Salesforce
  • ISO 9001 Quality Management Systems Lead Auditor - metric

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