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Skills

  • Parking fee calculation
  • Excel in procedure
  • Daily revenue reporting
  • Budgets
  • Anti-theft equipment
  • Time management skills
  • Positive learning process
  • Problem resolution
  • Business operations
  • Relationship development

Work Experiences

  • Examined transactions to resolve differences between accounting information and cash drawer information.
  • Maintained efficient entrances and exits to manage traffic flow and reduce backups.
  • Parked the customer's vehicle in a secure lot area to prevent theft and damage.
  • Bagged merchandise with care and efficiency to minimize damage.
  • Learned Parking Cashier and Parking Cashier roles to provide skilled assistance to other sections during slow customer periods.
  • Parked and retrieved vehicles in accordance with customer requirements.
  • Aided loss prevention goals by taking proactive measures such as scanning shopping carts and keeping track of customer behavior.
  • Ensured accuracy by reconciling the cash drawer and replenishing the cash and coins required for transactions.
  • Took, gave change, and double-checked over $18 in cash and credit payments, always maintaining accuracy and efficiency every day.
  • Collected initiative, standard, and procedure payments to process transactions.

Summaries

  • In stressful situations, successfully directs drivers while remaining professional.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • With 14 years of experience as a Parking Lot Attendant, I'm a keen observer.
  • Ability to work quickly and concentrate while providing excellent customer service.
  • Achieved program reduction in compliance issues.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Knowledgable in a variety of design and testing methodologies.
  • Strengths in data analysis and team leadership backed up by Miscellaneous training.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Won
  • Developed
  • Represented
  • Assisted in a management initiative to launch a marketing program, increasing repeat customers for monthly parking subscriptions by 65% over three years.
  • Improved
  • Prepared
  • Proposed
  • Identified
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • International Parking & Mobility Institute (IPMI) member
  • Contributor to Chicago's Public Parking Program Community Subcommittee
  • Regular Participant in Denver Parking and Transportation Conferences
  • Member of City Raleigh Public Transportation & Parking Task Force
  • Graduate of Denver Customer Relations & Sales Program
  • American Marketing Association
  • Vehicle Flow Management Workshop Attendee, 2017
  • Team Building Certification through Brightline, 2017

Certifications

  • Certified Retail Payment Specialist
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Security and Surveillance Operations Training Cedar Works
  • Salesforce
  • First Aid/CPR Certified
  • Traffic Operations Management Certification
  • Certified Facility Maintenance and Operations Specialist
  • Certified POS Protocol Specialist Adobe Creative Suite
  • Certified Public Accountant (CPA)

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