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Skills

  • Patient education and counseling
  • Order processing time reduction
  • Advanced math skills
  • Critical care IV therapy support
  • Drug inventory management
  • Drug storage procedures
  • Drug Formulation and Compounding
  • IV nutrition therapy setup and administration
  • IV therapy error detection and rectification
  • Quality assurance and control

Work Experiences

  • Was responsible for a variety of pharmacy operations with a strong focus on accuracy, efficiency, and service quality.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Adhered to all safety protocols.
  • Achieved a 55% decrease in contamination risk.
  • Coordinated between multiple departments.
  • Assisted physicians in titration of compounded IV medications.
  • Contributed to improved patient recovery rates.
  • Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
  • Hired, trained, and coached 5 IV Technicians, resulting in a 18% increase in overall performance.
  • Contributed to the launch of a new IV medication labeling system.

Summaries

  • Multitasking and relationship-building abilities.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Provide excellent customer service and ensure that prescriptions are filled correctly.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at managing multiple critical care infusions.
  • Certified IV Technician.
  • Dedicated Pharmacy Technician with 12 years of experience and success in fast-paced program pharmacy environments.
  • Certified Pharmacy Technician skilled in IV medication formulation and pump troubleshooting, effectively reducing device-related delays by 54%.
  • IV Technician with outstanding cross-functional collaboration, pharmaceutical knowledge, and Asana abilities.

Accomplishments

  • Collaborated with nursing teams to ensure accurate and timely administration of IV medications, leading to a 45% improvement in patient satisfaction scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Compiled comprehensive reports for department leadership on IV room operational improvements, showcasing an overall compliance increase of 57%.
  • Improved the accuracy of IV admixture documentation by integrating ServiceNow, leading to seamless regulatory reviews devoid of errors.
  • Executed comprehensive analyses of IV admixture quality trends, which contributed to a 55% reduction in customer complaints about medication efficacy.
  • Contributed to a new IV medication labeling rollout sitewide, which successfully reduced errors in patient identification by 39%.
  • Successfully delivered training to new pharmacy personnel on IV therapy guidelines, helping the team meet daily targets of 8 prescription fills.
  • Reduced incidents of prescription mismanagement by implementing stricter final-check protocols and more robust data tracking tools, enhancing overall patient safety.
  • Coordinated with physicians and pharmacists to review and approve high-risk IV treatments, ensuring safe administration and timely patient care.
  • Trained and mentored a team of new pharmacy employees on proper IV handling techniques, helping reduce setup errors by 17% within the first 17 months.

Affiliations

  • Society of Critical Care Medicine (SCCM)
  • National Association of Pharmacy Regulatory Authorities (NAPRA)
  • Society of Women Engineers
  • Society of Human Resource Management
  • Freemason
  • American Marketing Association
  • American Society of Safety Professionals
  • International Academy of Compounding Pharmacists (IACP)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Lions Club

Certifications

  • CompTIA Network+
  • Advanced Pharmacy Technician Certification - process
  • Intravenous Medication Administration Certification - 2023
  • Oncology Therapy Certification (OTC) for IV Technicians
  • Certified in Total Parenteral Nutrition (CTPN)
  • Certified Public Accountant (CPA)
  • Certified Health Informatics Technician (CHIT)
  • Cisco Certified Network Associate (CCNA)
  • Intravenous Nutritional Therapy Certification - 2021
  • Critical Care IV Therapy Certification

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