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Skills

  • Handling High-Volume Orders
  • Budgets
  • First Aid/CPR
  • Employee onboarding and retention
  • Staff management
  • Conflict resolution and mediation
  • Supervision
  • Team management
  • Correct labeling
  • Distribution and warehousing

Work Experiences

  • Conducted weekly audits to assess order accuracy, leading to a 79% reduction in fulfillment errors.
  • Assessed order accuracy.
  • Achieved a 81% reduction in shipping time by collaborating with cross-functional teams to address bottlenecks in the fulfillment process.
  • Analyzed historical data.
  • Achieved a 34% reduction in fulfillment times.
  • Achieved a 60% decrease in missed shipping dates.
  • Conducted regular employee training.
  • Reduced accidents by 3%, saving $14 per year by identifying root causes and taking corrective action.
  • Achieved a 21% improvement in overall employee productivity.
  • Collaborated with cross-functional teams.

Summaries

  • All shipping and packaging equipment, including Microsoft Excel and Tableau, is thoroughly understood.
  • Achieved a 52% reduction in stock discrepancies.
  • Achieved a 76% decrease in OSHA incidents.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Recognized on a regular basis for outstanding performance and contributions to the Manufacturing and Production industry's success.
  • Strengths in vendor management and risk assessment backed up by Manufacturing and Production training.
  • Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner.
  • Fulfillment Supervisor is a multi-talented Fulfillment Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved 37% or better in order fulfillment accuracy.
  • Achieved 53% reduction in labor hours.

Accomplishments

  • Led monthly safety meetings and introduced best-practices training that resulted in zero lost-time injuries for 2018.
  • Reduced average order pick-and-pack time by 46% through a comprehensive warehouse management system (WMS) optimization.
  • Collaborated with cross-functional teams to maintain 46% on-time shipping rate during promotional campaigns, improving customer satisfaction and reducing complaints.
  • Exceeded fulfillment accuracy targets by 82% through the implementation of enhanced quality checks at multiple stages of the fulfillment workflow.
  • Streamlined workforce scheduling, ensuring a 80% reduction in overtime hours, while maintaining peak-order fulfillment capabilities during busy periods.
  • Reduced inventory discrepancy by 47% through the integration of advanced barcode scanning technologies and routine audits.
  • Monitored and consistently improved key performance metrics such as order accuracy, on-time delivery, and reduction in customer returns through data-driven operational decisions.
  • Used root cause analysis (RCA) to address recurring warehousing inefficiencies, contributing to a 38% drop in stock discrepancies.
  • Spearheaded seasonal workforce planning, maintaining zero downtime during peak periods by proactively hiring and training 6 temporary employees.
  • Optimized warehouse layout using Lean Six Sigma principles, improving picking speed by 42% and boosting overall productivity by 44%.

Affiliations

  • Association for Computing Machinery
  • Society of Manufacturing Engineers (SME)
  • Freemason
  • Third-Party Logistics Providers Association (TLPPA)
  • Logistics and Supply Chain Management Society (LSCMS)
  • Council of Logistics Engineering Professionals (CLEP)
  • American Production and Inventory Control Society (APICS)
  • Certified in Logistics Technician (CLT) Certification
  • Lean Six Sigma Society
  • Project Management Institute

Certifications

  • CompTIA Security+
  • Certified Inventory Specialist (CIS) - Association of Inventory Specialists (AIS)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Distribution & Fulfillment Supervisor (CDFS) - Summit Group 2016
  • Warehouse Hazardous Materials Handling Certification - Harbor & Co.
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Salesforce
  • Lean Six Sigma Yellow Belt Certification
  • First Aid/CPR Certified

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