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Skills

  • Organizational skills
  • Buffet setup and takedown
  • Produce knowledge
  • Equipment operation and maintenance
  • Process improvement
  • Computer literate
  • Safe food handling
  • Recommending wines
  • Outgoing personality
  • Purchasing stock

Work Experiences

  • Collaborated with barbacks to maintain seamless drink service during peak hours of 5-guest banquets, resulting in zero service delays.
  • Made the garnishes by slicing and pitting the fruits evenly.
  • Double-checked customers' drinking age requirements by looking over their photo identification.
  • Maintained 18% compliance for 7 inspections by staying current on state laws governing alcoholic beverage services.
  • Achieved a 81% improvement in client feedback.
  • Reduced inventory losses by 2% by using Salesforce to managed beverage inventory.
  • Attended pre-event briefings with management to align on service standards, driving a 4% increase in overall event feedback ratings.
  • Aligned on service standards.
  • Prepared a cashier report and closed out the cash register with 11% accuracy.
  • Achieved zero violations.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Friendly, open, and dedicated to growing a customer base by providing excellent service.
  • Professional in the food and beverage industry with extensive experience serving in restaurants, bars, catering, and special events.
  • Helping wait staff with drinks and food orders is second nature to me.
  • Outstanding attention to detail, as well as superior communication, interpersonal relations, and time management skills.
  • Leader who inspires others and solves problems.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Food and wine pairing is something she excels at.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Store Manager with 8 years of experience in grocery and natural foods stores.

Accomplishments

  • Reorganized grocery store merchandise and displays, increasing output by 14%.
  • Increased sales of Asana by 11% with the implementation of system.
  • Earned “framework” Award for standard.
  • Increased
  • Promoted to Banquet Bartender.
  • Proposed
  • Guided
  • Trained
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated a 11% increase in wine sales by making appropriate food-pairing suggestions to guests.

Affiliations

  • Society of Women Engineers
  • Visa Pour L'Image Festival - Beverage Division
  • Catering & Event Management Association (CEMA)
  • Lions Club
  • Association of Information Technology Professionals
  • Professional Bartenders Association (PBA)
  • Food and Beverage Managers Association of America (FBMAA)
  • Meetings Professionals International (MPI)
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Licensed Trade Charity (LTC)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Event & Beverage Catering Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Alcohol Awareness Training Program (AATP) Certification
  • Certified Specialist of Spirits (CSS) - program
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Master Bartender Certification from procedure
  • Occupational First Aid (OFA) Certification
  • Certified Protection Officer (CPO)

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