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Skills

  • Supervision
  • Strong verbal communication
  • Clerical support
  • Communications
  • Pricing tool development
  • MS Office
  • Powerful negotiator
  • First Aid/CPR
  • Process improvement
  • Organization

Work Experiences

  • Achieved a 71% reduction in opioid use at the hospital.
  • Achieved exceptionally high patient satisfaction ratings.
  • Achieved a 25% reduction in reporting errors.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Looked for industry trends on social media and through online sources.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the delivery of framework project by process team, which resulted in framework.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Administered accurate medication to 13 patients daily.
  • Achieved a 73% reduction in post-op complications.
  • Top-producing salesperson and industry expert in Healthcare.
  • Adjusted treatment plans for optimized outcomes.
  • Achieved a 61% decrease in postoperative opioid use.
  • Achieved 85% reduction in preterm births.
  • Aided in early detection for at-risk patients.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Resolved product issue through consumer testing.
  • Created educational materials and workshops for patients with chronic illnesses, improving adherence to treatment plans and showing a 59% decrease in hospital readmissions.
  • Documented and resolved procedure which led to standard.
  • Developed
  • Design: Responsible for creative design for prominent system.
  • Collaborated with attending physicians and nursing staff to create comprehensive care plans for chronic illness patients, reducing opioid usage by 29% over 6 months.
  • Recommended
  • Won
  • Improved
  • Represented

Affiliations

  • Global Health Council (GHC)
  • National Board of Medical Examiners (NBME)
  • American Society for Healthcare Risk Management (ASHRM)
  • Association for Supply Chain Management (APICS)
  • The American Society of Clinical Oncology (ASCO)
  • Society of Acute Medicine (SAM)
  • Freemason
  • Project Management Institute
  • American Marketing Association
  • Society of Human Resource Management

Certifications

  • Google Certified Professional Cloud Architect
  • Basic First Aid Certification - American Red Cross
  • Certified Nursing Assistant (CNA)
  • Certified Medical Assistant (CMA)
  • Apple Certified Associate (ACA)
  • Certificate in Pain Medicine procedure
  • Certified Diabetes Educator (CDE)
  • Neonatal Resuscitation Program (NRP) Certification
  • ServSafe
  • Certified Health Education Specialist (CHES) - National Commission for Health Education Credentialing

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