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Skills

  • Emergency drill planning and execution
  • Team management
  • Emergency medical treatment
  • Fire risk assessment and mitigation planning
  • Budgets
  • Confined space rescue proficiency
  • Leadership in multi-disciplinary teams
  • Customer service
  • Firefighter training and development
  • Communication strategy in emergency settings

Work Experiences

  • Conducted outreach programs.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved Employee of the Year.
  • Cut administrative time by 19%.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Achieved Top Performer for effective leadership.
  • Achieved Employee of the Year for leading the successful containment of the 2015 Seattle fire incident without any casualties.
  • Developed and executed a process-specific safety protocol that reduced incident response times by 82%.
  • Developed a standard-specific safety protocol.
  • Designed and implemented a post-incident reporting process which cut administrative time by 58%.

Summaries

  • Awarded Top Performer for leadership.
  • Strong management and leadership abilities, including the ability to supervise firefighters, fire engineers, and officers.
  • Achieved a 84% improvement in team readiness.
  • Community-focused leader in public safety.
  • Achieved 46% improvement in new recruit performance.
  • Fire Lieutenant with a strong desire to obtain a Station Captain position in Columbus or the surrounding area.
  • Accomplished professional in station management, optimizing fire safety protocols and reducing on-the-job injuries through effective policy enforcement and staff oversight.
  • Within Miscellaneous, senior Station Captain and outstanding performer in workflow optimization and client relations.
  • Clear understanding of quality assurance and budget management as well as team leadership training.
  • Achieved Top Performer for exceptional leadership in crisis situations.

Accomplishments

  • Utilized conflict resolution skills to mediate team disagreements during high-stress situations, ensuring operational cohesion during critical events.
  • Coordinated training and drills that consistently improved the team’s emergency response by reducing rescue times by 8 minutes.
  • Authored firefighting procedural manuals tailored for specific disaster scenarios, improving team readiness and reducing confusion during high-stakes incidents.
  • Conducted risk assessments and pre-incident plans for high-risk structures, reducing potential fire hazards by 29%.
  • Reduced equipment check and upkeep times by 71% through introducing automated maintenance schedules with Asana.
  • Developed mentorship programs for junior fire personnel, increasing career advancement rates and skills proficiency by 68%.
  • Used real-time data from Tableau to adjust resource deployment during emergencies, increasing responsiveness by 49%.
  • Led a team in performing fire prevention inspections across Portland, surpassing compliance targets by 68%.
  • Served as the incident commander for a multi-agency drill exercise, simulating large-scale disasters and earning Outstanding Service Award for exemplary leadership.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Tactical Officers Association
  • International Association of Women in Fire & Emergency Services
  • International Association of Administrative Professionals
  • American Fire Sprinkler Association
  • Jaycees
  • National Incident Management Assistance Team
  • National Fire Protection Association
  • Firefighter Behavioral Health Alliance
  • National Association of Social Workers
  • International Association of Fire Chiefs

Certifications

  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Fire Officer I Certification - procedure 2017
  • ServSafe
  • National Incident Management System (NIMS) Certification - process 2024
  • Public Safety Communications Specialist - Austin 2024
  • National Fire Protection Specialist - method 2018
  • Advanced Technical Rescuer Certification - standard 2024
  • Certified Public Accountant (CPA)
  • Certified Fire Plan Examiner - method 2024

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