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Skills

  • Roller setting expertise
  • Customer service
  • MS Office
  • Regulatory compliance
  • Photogravure printers
  • Framework equipment
  • Operational improvement
  • Budgets
  • Client Satisfaction Improvement
  • Complex project coordination

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved cost savings of $4 annually.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Consistently delivered materials ahead of deadlines.
  • Attended and represented the company at national industry expos, expanding the client base by signing 15 new contracts.
  • Had an excellent attendance record and was always on time for work.
  • Adopted new equipment and technologies.
  • Analyzed production workflows and recommended efficiency improvements that reduced operational costs by 47% annually.
  • Achieved results within three years.
  • Achieved appreciation from 53% of customers.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Boosted overall productivity.
  • Adept at identifying cost-cutting opportunities.
  • Collaborative team leader.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Printing Press Operator with extensive knowledge of printing processes and printer maintenance.
  • Committed to sustainability.
  • Accomplished Print Consultant.
  • Consistently exceeding client expectations through personalized service and leading high-profile print projects, contributing to 61% client retention growth within one year.
  • Within Miscellaneous, senior Print Consultant and outstanding performer in budget management and strategic planning.

Accomplishments

  • Led a cross-functional team to successfully transition from traditional to digital printing, increasing production capacity by 34%.
  • Established procedures for digital print finishing and lamination that reduced material waste by 66% and enhanced final product durability.
  • Introduced new client communication protocols that increased response time by 15%, contributing to overall improved customer satisfaction.
  • Led initiatives to implement web-to-print software that streamlined client ordering processes and reduced manual inputs by 35%, leading to quicker job completion.
  • Coordinated an operational shift to offset printing techniques, which reduced per unit costs by 28% without sacrificing quality.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved supply chain logistics, cutting shipping and handling costs by 81% while maintaining product quality and delivery reliability.
  • Led the design and color correction on large print projects, improving the overall visual quality and reducing revision requests by 18%.
  • Worked closely with vendors to reduce material costs by 48% through negotiating bulk orders and alternative sourcing.
  • Successfully managed a $10 budget for multiple print projects, ensuring all objectives were met on time and within budget.

Affiliations

  • Print and Graphics Scholarship Foundation (PGSF) Mentor
  • International Print Network (IPN) Affiliate
  • International Council of Nurses
  • Freemason
  • Member of the Flexographic Technical Association (FTA)
  • Print and Communication Industries Association
  • International Sign Association (ISA) Professional Community
  • International Association of Administrative Professionals
  • Graphic Arts Association (GAA) Professional Membership
  • Affiliation with Digital Art Solutions Affiliates

Certifications

  • Certified Public Accountant (CPA)
  • AGFA Specialist Certification for Large Format Productivity Tools
  • Environmental Management Certificate (ISO 14001) by Brightline
  • Green Printer Certification by Sustainable Green Printing Partnership (SGP)
  • Certified Eco-Printer by Natural Marketing Institute (NMI)
  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Print Specialist by Ricoh Academy
  • Lean Six Sigma Green Belt Certification
  • ServSafe
  • Certified Color Trainer by X-Rite Pantone

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