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Skills

  • Process documentation
  • Administrative support
  • Operational improvement
  • CCTV
  • Business operations
  • Problem resolution
  • Global and strategic sourcing
  • Data-driven decision making
  • Team building
  • Workforce training

Work Experiences

  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Met with other supervisors and business leaders to plan and guide workflow and operations.
  • Oversaw multiple team members across 6 locations and managed daily operations.
  • Read and interpreted work order specifications and information in order to effectively plan, schedule, and execute jobs.
  • Evaluated employees' strengths and delegated tasks based on their expertise and knowledge, resulting in a 2% increase in workflow.
  • Kept track of employee performance and safety, as well as conducting retraining to address issues and boost productivity.
  • Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided.
  • Dealt with employee and production issues to find and implement the best solutions, preventing waste and keeping schedules on track.
  • In charge of supervising, training, and evaluating over 6 employees in the initiative industry.
  • Improved customer satisfaction by responding to negative feedback and taking appropriate action to resolve complaints.

Summaries

  • Program, procedure, and method are all available.
  • Provides meticulous attention to detail, exceptional communication, and client relations.
  • Talented Operations Manager with 8+ years of experience in team leadership and a proven track record of success.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • CPA certified
  • Exceptional at coordinating procedure activities, workflow management, worker mentoring, and strategic planning.
  • High-energy Assembly Line Team Leader ready to bring leadership skills and Transportation knowledge gained over a 16-year career to Vantage and take on a challenging new role.
  • Proven track record of motivating streamlined to achieve team, individual, and management goals.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Professional manager with 14 years of experience in system operations, production management, organizational development, and team building across a variety of industries.

Accomplishments

  • Led a cross-functional team that achieved 72% production increase through Lean manufacturing techniques.
  • Streamlined reporting systems by automating data entry processes, resulting in 72% faster decision-making cycles.
  • Revamped workflow processes that resulted in a 85% reduction of idle time across 4 workstations.
  • Collaborated with the quality assurance department to enhance inspection protocols, resulting in 15% fewer rework instances.
  • Managed production across 11 shifts, maintaining zero safety violations and consistently meeting production quotas.
  • Trained and implemented Safety First initiatives, cutting workplace accidents by 41% within 6 months.
  • Instituted cross-training across 10 departments, elevating workforce flexibility and reducing operational bottlenecks by 65%
  • Led the root-cause analysis efforts that resulted in a decrease of 22% in assembly defects, achieving ISO 4 compliance.
  • Reduced onboarding time for new hires by 8 weeks by creating a streamlined training module, enhancing time-to-productivity.
  • Mentored junior team leaders, contributing to a 73% improvement in overall team performance during key production periods.

Affiliations

  • Certified Six Sigma Green Belt with active involvement in local quality management network.
  • Participated in Kaizen Leadership Workshop at Raleigh to implement cycle time reduction in assembly processes.
  • Engaged in local chapter of the National Safety Council (NSC) focusing on improving workplace health and safety protocols.
  • Active in regional Lean Six Sigma user group learning the latest techniques in statistical process control (SPC) and non-conformance management.
  • Participated in 2024 Six Sigma Forum to advance knowledge of quality control in assembly processes.
  • Co-leader of Summit Group internal Lean Manufacturing working group focusing on continuous improvement and eliminating inefficiencies.
  • Volunteer as Junior Workers Mentor at Cedar Works to increase skill competency and foster growth in junior assembly members.
  • Member of the International Association of Industrial Engineers (IIE) participating in resource allocation studies for factory settings.
  • Affiliated with American Society for Quality (ASQ) participating in SPC and non-conformance management seminars.
  • Trained team members as certified Kaizen Event Facilitator with focus on non-conformance reduction strategies.

Certifications

  • Certified Public Accountant (CPA)
  • Microsoft Office Specialist (MOS)
  • Automotive Service Excellence (ASE) Certified in Assembly Operations
  • Manufacturing Skill Standards Council (MSSC) Certified Production Technician
  • Lean Six Sigma Black Belt Certification
  • Oracle Supply Chain Management (SCM) Cloud Certification
  • Certified Supply Chain Professional (CSCP) from category
  • ISO 9001:2015 Lead Auditor Certification
  • Six Sigma Green Belt Certification
  • Certified Production and Inventory Management (CPIM) from APICS

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