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Skills

  • Key performance indicator (KPI) tracking
  • Inventory tracking software proficiency Power BI
  • Customer service
  • Business operations
  • Metric equipment
  • Team building
  • Operational improvement
  • Organization
  • Stock management
  • Relationship development

Work Experiences

  • Achieved a 75% accuracy rate.
  • Decreased lost units.
  • Cross-trained employees in multiple roles, allowing for greater flexibility and coverage during peak times.
  • Corrected stock levels.
  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Completed physical inventory counts each the past year.
  • Offered to help Backroom Manager with procedure projects as a volunteer, demonstrating my willingness to learn new skills and expand my knowledge.
  • Decreased shipping costs.
  • Assigned and supervised daily roles.
  • Assigned and supervised daily roles, ensuring all staff responsibilities were balanced and workloads were evenly distributed.

Summaries

  • Actively balances staff responsibilities.
  • Stock Clerk with over 9 years of experience ensuring proper handling of a wide range of products, including initiative and program.
  • Backroom operations expert with proven abilities in reducing late shipments by 61% through process improvements in receiving and dispatching procedures.
  • Achieved an accuracy rate of 35%.
  • Dedicated and hardworking, with abilities in project management and performance reporting.
  • Strong and meticulous individual with extensive knowledge of warehouses in the metric industry.
  • Professional with a strong work ethic and a willingness to work as part of a team.
  • Punctual and focused, with enough physical strength to handle lifts of up to 8 pounds.
  • Maintaining the appearance of the store in accordance with corporate policies, procedures, standards, and regulations.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Led the annual inventory of 9 SKUs, correcting discrepancies which resulted in a 71% decrease in miscounted stock.
  • Resolved product issue through consumer testing.
  • Increased employee retention by 47% by creating a positive work culture through effective training and continuous development programs.
  • Utilized Jira to automate inventory reordering, reducing stockouts by 52% while maintaining a low overstock rate.
  • Sourced cost-effective suppliers, saving 18 in annual supply costs while maintaining high product quality standards.
  • Coordinated with various stakeholders to streamline the return process, decreasing return processing times by 84%.
  • Spearheaded a new process that ensured 75% accuracy in shipping and receiving records, minimizing delays in operations.
  • Documented and resolved framework which led to method.
  • Reduced vendor lead time by 27% through renegotiations, improving stock availability and overall customer satisfaction.
  • Drove a 51% reduction in order fulfillment time by restructuring backroom logistics to maximize efficiency.

Affiliations

  • International Association of Administrative Professionals
  • Certified Professional in Supply Management (PMP, ISM)
  • Member of Inventory Optimization Research Group (Portland)
  • American Marketing Association
  • Logistics and Supply Chain Management Certification (procedure)
  • Warehouse Management Certification (method)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Certified in Production and Inventory Management (2018, CPIM)
  • American Society for Quality (ASQ) Membership
  • Lean Warehouse Professional Certification (system)

Certifications

  • Supply Chain Risk Management Certificate by Cedar Works
  • CompTIA Network+
  • Warehouse Safety Professional Certification
  • Project Management Professional (PMP)
  • Certified Inventory Control Manager
  • Certified Public Accountant
  • Certified Supply Chain Professional (CSCP) through Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Continuous Improvement Professional (CCIP)
  • Certified in Logistics, Transportation and Distribution (CLTD) by APICS

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