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Skills

  • Weights and measures
  • Guest seating arrangements
  • Equipment maintenance
  • Managing changing priorities
  • Prioritizing
  • Wine knowledge
  • Accurate money handling
  • Employee training
  • Category Cuisine knowledge
  • Fine-dining expertise

Work Experiences

  • Achieved results within the first 14 weeks.
  • Received payment in the form of cash, check, credit card, or mobile payment, which I promptly processed, resulting in a 15% accuracy rate.
  • Assisted in menu development.
  • Assisted customers with dietary restrictions.
  • Accurately filled customer orders by slicing meats and cheeses to specific thicknesses, ensuring a 77% satisfaction rate based on surveys.
  • Customized orders to increase upselling rates by 61%.
  • Assisted with designing promotional materials for in-store specials, driving a 32% uplift in sales for featured items.
  • Contributed to a 5-point improvement during health inspections.
  • Achieved metric in Seattle.
  • Boosted sales in the Asana category by $13.

Summaries

  • Food and wine pairing is something she excels at.
  • Store Manager with 17 years of experience in grocery and natural foods stores.
  • With 18 years of experience serving category food, capable Deli Associate.
  • Deli Associate is a friendly, helpful Deli Associate who is punctual and willing to work a flexible schedule.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at quality assurance and data analysis.
  • Leader who inspires others and solves problems.
  • Within Food and Beverage, senior Deli Associate and outstanding performer in risk assessment and budget management.
  • Deli Associate with 9 years of successful cross-functional collaboration and vendor management experience.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.

Accomplishments

  • Displayed excellent knowledge of deli equipment, ensuring proper maintenance and reducing breakdown rate by 32% %.
  • Processed customer payments using process, maintaining a 62% accuracy rate in cash transactions and end-of-shift balances.
  • Volunteered to work additional shifts during holidays and peak hours, significantly improving team coverage and customer wait times.
  • Consistently received a 100% rate of customer satisfaction.
  • Assisted in managing deli inventory, reducing shrinkage by 80% through proper rotation and stock organization.
  • Recommended by the store manager to mentor 18 new employees, significantly improving speed and accuracy within the team.
  • Assumed the responsibility of closing the deli section 10 times a week, ensuring proper cleaning and sanitation procedures were completed to food safety standards.
  • Effectively sliced, packaged, and labeled deli meats and cheeses for an average of 4 customers per hour with zero customer complaints.
  • Prevented cross-contamination by consistently adhering to food safety protocols, helping the store achieve a 78% success rate in health inspections.
  • Resolved product issue through consumer testing.

Affiliations

  • Institute of Food Technologists (IFT)
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Certified Food Safety Manager (CFSM)
  • American Medical Informatics Association
  • American Culinary Federation (ACF)
  • Customer Service Excellence Award 2018
  • International Association of Administrative Professionals
  • National Restaurant Association (NRA)

Certifications

  • Certified Specialty Cheese Specialist (CSCS)
  • Certified Forklift Operator with OSHA Compliance
  • ServSafe Allergen Certification
  • Salesforce
  • Basic Culinary Skills Training Certificate from Beacon Labs
  • OSHA: Food Handling
  • Certified Professional Food Manager (CPFM) from Vantage
  • Merchandising and Display Certification for Deli Operations
  • National Food Safety and Quality Auditor Certification (NFSQA)
  • SHRM Certified Professional (SHRM-CP)

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