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Skills

  • Equipment maintenance
  • Electric pallet jack operation
  • Cake decorating skills
  • Forecasting and planning
  • To-go order preparation
  • Customer service excellence
  • Concentration
  • Presentation skills
  • Creating and running merchandising programs
  • Client relations

Work Experiences

  • Adjusted inventory order schedules.
  • Consistently met weekly sales goals.
  • Boosted sales in the Asana category by $13.
  • Contributed to a 5-point improvement during health inspections.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Customized orders to increase upselling rates by 61%.
  • Assisted with designing promotional materials.
  • Received payment in the form of cash, check, credit card, or mobile payment, which I promptly processed, resulting in a 15% accuracy rate.
  • Achieved metric in Seattle.
  • Accurately filled customer orders.

Summaries

  • With 18 years of experience serving category food, capable Deli Associate.
  • Aptitude for budget management and workflow optimization has been demonstrated.
  • Food and wine pairing is something she excels at.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • Deli Associate with over 11 years of experience in customer service environments.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at quality assurance and data analysis.
  • Deli Associate with 9 years of successful cross-functional collaboration and vendor management experience.
  • Reliable member of the deli team who can complete all tasks quickly and professionally.
  • Bartender with the ability to turn operations into profitable businesses.
  • Seasoned Food Preparation Worker with process cuisine and framework techniques expertise.

Accomplishments

  • Implemented a new slicing and packaging process, reducing customer wait time by 8%.
  • Developed expertise in a wide variety of meats and cheeses, enhancing the team's ability to deliver informed advice to customers, and increasing sales of specialty items by 62%.
  • Collaborated with the management team to reorganize deli displays, resulting in a 45% increase in impulse purchases.
  • Assisted in managing deli inventory, reducing shrinkage by 80% through proper rotation and stock organization.
  • Built rapport with 2+ regular customers, leading to an increase in repeat business and brand loyalty.
  • Supported seasonal promotional campaigns, contributing to a 59% sales increase during holiday periods, exceeding company targets.
  • Provided training to 12 new hires, improving team performance and customer service quality.
  • Developed close relationships with regular customers, which led to a 52% repeat business rate.
  • Resolved product issue through consumer testing.
  • Played a key role in helping the deli department achieve top customer service ratings in 2019 by consistently meeting and exceeding customer expectations.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Society of Women Engineers
  • Certified Hospitality and Tourism Management Professional (CHTMP)
  • Local Deli Owners Association Phoenix Membership
  • American Society of Safety Professionals
  • Retail Management Certificate Program Seattle
  • Local Health Department Food Safety Certification Seattle
  • North American Meat Institute (NAMI)
  • International Association of Culinary Professionals (IACP)

Certifications

  • Retail Operations Specialist Certification
  • Food Safety Manager Certification (FSMC) from the National Registry of Food Safety Professionals
  • Project Management Professional (PMP)
  • Inventory Management for Food Retail Certification from framework
  • CompTIA Security+
  • ServSafe
  • CompTIA Network+
  • Certified Forklift Operator with OSHA Compliance
  • Cisco Certified Network Associate (CCNA)
  • Basic Culinary Skills Training Certificate from Beacon Labs

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