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Skills

  • Competitive differentiation and market positioning
  • Budgeting
  • Budgets
  • Staff management
  • Relationship development
  • Creative merchandising
  • Problem resolution
  • Supervision
  • Organization
  • Cross-functional team leadership

Work Experiences

  • Achieved results within 2017.
  • Achieved a significant category by making proactive decisions based on market expertise and business knowledge.
  • Achieved 54% process improvement.
  • Achieved a 52% increase in regional market penetration.
  • Achieved a 33% increase in productivity.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Welcomed new members and established and updated memberships in Harbor & Co. System programs.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Increased productivity by 2% while lowering staffing and operational costs.

Summaries

  • Practice Development Manager with 18 years of successful project management and client relations experience.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Practice Development Manager.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to providing high-quality services and products.
  • Accelerated promotions by one year on average.
  • Optimize long-term success by effectively balancing targets with resources.

Accomplishments

  • Led the development and execution of a comprehensive practice marketing strategy that increased inbound referrals by 26% in 6 months.
  • Facilitated relationships with key partners and vendors, securing new business opportunities and expanding our footprint in Miscellaneous.
  • Provided continuous feedback in quarterly performance reviews, leading to 70% of the team meeting or exceeding KPIs.
  • Developed training modules aimed at improving technical knowledge, leading to a 83% increase in compliance with Six Sigma standards.
  • Led the standardization of operating procedures across 14 locations, ensuring consistent performance and contributing to a 40% increase in operational efficiency.
  • Guided the practice in achieving year-over-year revenue growth of 24%, meeting or exceeding company targets in 2021.
  • Re-engineered financial processes, resulting in $16 in cost savings and improved budget forecasting accuracy by 81%.
  • Trained over 2 junior team members, with 40% successfully advancing into key leadership positions in under 6 months.
  • Documented and resolved procedure which led to standard.
  • Built and maintained relationships with 10 high-profile clients, expanding market share by 24% in the Austin region.

Affiliations

  • National Association of Professional Women (NAPW)
  • National Association for Business Economics (NABE)
  • Healthcare Business Management Association (HBMA)
  • American Medical Informatics Association
  • Lions Club
  • International Council of Nurses
  • Society for Human Resource Management (SHRM)
  • National Society of Leadership and Success (NSLS)
  • Business Development Institute (BDI)
  • Society of Women Engineers

Certifications

  • Certified Business Development Expert (CBDE) - Cedar Works
  • Financial Risk Manager (FRM) - Ironclad Systems
  • Certified Organizational Change Management (OCM) Professional - Lakeside Partners
  • Financial Modeling & Valuation Analyst (FMVA) - Brightline
  • Lean Six Sigma Black Belt - Northwind
  • HubSpot Inbound Marketing Certification - Vantage
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Strategic Planning Professional (CSPP) - Vantage

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