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Skills

  • Customer support
  • First Aid/CPR
  • Regulatory compliance
  • Document preparation
  • Attention to detail in customs filings
  • Team management
  • Budgets
  • Harmonized Tariff Schedule
  • Excellent Written and Verbal Communication
  • Business operations

Work Experiences

  • Achieved 0 missed filing penalties over several months.
  • Collaborated with customs brokers.
  • Supported import metrics and drove continuous performance improvements for import functions.
  • Acted as Point of Contact for customs audits.
  • Coordinated company product shipments and international transactions to avoid freight delays.
  • Oversaw timely and accurate US Customs filings and related documents to facilitate communication flow.
  • Transported Salesforce to 18 months customer locations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Created a standardized import procedure manual that reduced onboarding time for new hires by 52%.

Summaries

  • Decreased processing times by several months%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at streamlining customs documentation processes.
  • Analytical Import Analyst with expertise in cost-reduction.
  • Costs were consistently reduced while profits were increased.
  • Import Analyst is a multi-talented Import Analyst who is consistently rewarded for planning and operational improvements.
  • Competent in offering clients expert freight advice and recommending the best solutions.
  • Conducted meticulous analysis.
  • Achieved zero financial penalties.
  • Accomplished Import Analyst who developed comprehensive duty and tariff reports that led to $10 in annual savings for the company.

Accomplishments

  • Collaborated with legal teams to resolve disputes related to import duties, saving the company 2 in fines or penalties.
  • Played a key role in achieving Lean recognition for meeting all import-related compliance standards.
  • Led the resolution of compliance issues through collaboration with logistics providers and customs officers, avoiding potential fines and penalties.
  • Created detailed performance dashboards to track and analyze key import metrics such as lead times, duties, and costs.
  • Managed and tracked inbound shipments using ERP systems, maintaining 67% accuracy in import documentation.
  • Negotiated shipping contracts with international freight forwarders, reducing transportation costs by 25%.
  • Acted as primary liaison during customs audits, resulting in no discrepancies or penalties across 5 audits.
  • Generated and analyzed reports on shipment statuses, helping reduce processing delays by 36%. Timeframe: 2016-2023.
  • Developed and implemented a digital import tracking system, improving workflow efficiency by 50% and reducing manual errors.
  • Documented and resolved procedure which led to program.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Institute of Supply Management (ISM)
  • American Medical Informatics Association
  • American Association of Exporters and Importers (AAEI)
  • World Trade Centers Association (WTCA)
  • International Chamber of Commerce (ICC), Customs and Trade Facilitation Division
  • Lions Club
  • Export-Import Bank Advisory Committee
  • Toastmasters
  • Society of Women Engineers

Certifications

  • Certified Export Specialist (CES) – Lakeside Partners
  • Freight Forwarder Professional Certification - Northwind
  • CompTIA Network+
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Certified Global Business Professional (CGBP) - Cedar Works
  • ServSafe
  • Certified Trade Compliance Specialist (CTCS) - Meridian
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)

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