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Skills

  • Vendor management
  • Import management
  • Global trade regulation expertise
  • Document preparation
  • Business operations
  • Customs Compliance Management
  • MS Office
  • Data analysis and reporting on import processes
  • Customs brokerage coordination
  • Organization

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Acted as Point of Contact for customs audits.
  • Created and transmitted accurate documentation to government agencies for all import activities.
  • Collaborated with the sales department to create customer-specific import handling procedures in order to improve delivery methods and customer satisfaction.
  • Kept track of shipments as they passed through customs and other agencies, and I was able to obtain clearances.
  • Avoided financial penalties.
  • Conducted performance reviews.
  • Collaborated with procurement to source new international vendors.
  • Transported Salesforce to 18 months customer locations.
  • Analyzed import compliance reports.

Summaries

  • Achieved results over a the past year period.
  • Decreased processing times by several months%.
  • Customer-focused Import Analyst with a history of improving communications between stakeholders, ensuring on-time delivery of Asana despite tight deadlines.
  • Boosted team compliance and performance.
  • Importers are well-versed in communicating complex requirements to meet regulatory requirements.
  • Decreased operational discrepancies by 27% annually.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Analytical Import Analyst with strong data reporting skills.
  • To facilitate and streamline processes, supervises logistics and establishes and maintains working relationships with freight forwarders and carriers.
  • Geographically aware Import Analyst with 15 years of experience in imports and 8 years of supervisory experience.

Accomplishments

  • Reduced annual demurrage costs by 2 by negotiating more favorable terms with carriers and improving the documentation process.
  • Collaborated with legal teams to resolve disputes related to import duties, saving the company 2 in fines or penalties.
  • Implemented NAFTA/USMCA processes, ensuring the company took full advantage of available duty reductions or eliminations.
  • Developed global import compliance strategies that aligned with company goals, leading to seamless project execution across multiple regions.
  • Led the resolution of compliance issues through collaboration with logistics providers and customs officers, avoiding potential fines and penalties.
  • Developed and implemented a digital import tracking system, improving workflow efficiency by 50% and reducing manual errors.
  • Collaborated with team of 16 in the development of category.
  • Negotiated shipping contracts with international freight forwarders, reducing transportation costs by 25%.
  • Created detailed performance dashboards to track and analyze key import metrics such as lead times, duties, and costs.
  • Developed compliance procedures that resulted in 2% faster customs clearance for time-sensitive shipments.

Affiliations

  • International Economic Development Council (IEDC)
  • American Import Shippers Association (AISA)
  • Lions Club
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Organization for Economic Co-operation and Development (OECD) Forum on Trade and Supply Chain
  • International Council of Nurses
  • Asociación Latinoamericana de Exportadores de Servicios (ALES)
  • International Compliance Professionals Association (ICPA)

Certifications

  • U.S. Import Compliance Certificate - Cedar Works
  • Regulatory Affairs Certification (RAC) - Beacon Labs
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Trade Law and Policy Specialist - Northwind
  • Freight Forwarder Professional Certification - Northwind
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)

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