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Skills

  • Budget adherence
  • Method equipment
  • Non-Conformance Reduction
  • Stakeholder relations
  • Performance Metrics Dashboard Creation
  • Budgets
  • Team building
  • Risk mitigation planning
  • Audit facilitation
  • Root cause analysis

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Aligned customer requirements with deliverable standards.
  • Championed the adoption of initiative, improving automated quality checks and reducing human error by 83%.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Accelerated development cycles.
  • Achieved reduction over one year.
  • Collaborated with stakeholders to set quality goals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Championed an agile quality management framework.
  • Collaborated with regulatory bodies.

Summaries

  • Collaborative Project Quality Manager skilled at working cross-functionally to implement corrective and preventive action plans, reducing project delays by 17%.
  • Well-versed in the planning and deployment of risk assessment.
  • Achieved significant cost savings across the board.
  • Collaborative Project Quality Manager.
  • Adept at reducing project cycle times by 72%.
  • Adept at leading regular audits and compliance reviews, driving a 59% reduction in non-conformance reports and ensuring adherence to policy and regulatory standards.
  • Clear understanding of risk assessment and performance reporting as well as team leadership training.
  • Conducted compliance reviews.
  • Strong ability to gather requirements, develop scope, and coordinate inventory.
  • Adept at leading regular audits.

Accomplishments

  • Led company-wide continuous improvement projects using Kaizen methodologies, saving $4 in annual costs.
  • Drove continuous improvement initiatives, resulting in a 32% reduction in rework and saving the department $6 annually.
  • Reduced warranty claims by 62% through proactive quality testing initiatives throughout the lifecycle of Workday.
  • Maintained a client satisfaction score above 79% on multiple high-value projects, ensuring repeat business.
  • Collaborated with production teams to introduce real-time dashboards to monitor quality metrics, resulting in a 36% reduction in production delays.
  • Coordinated with engineering and operations teams to implement Lean Six Sigma tools, leading to defect reduction by 49%.
  • Documented and resolved framework which led to process.
  • Trained and mentored quality staff on process optimization, leading to a 24% improvement in efficiency.
  • Led post-project reviews to identify process improvement opportunities, contributing to a 75% decrease in rework on future projects.
  • Led external audits for ISO Six Sigma, successfully passing without any major non-conformances or findings.

Affiliations

  • American National Standards Institute (ANSI) - Quality Affiliate Program
  • Freemason
  • Lean Enterprise Institute (LEI)
  • Jaycees
  • Risk Management Society (RIMS)
  • Association of Information Technology Professionals
  • Scrum Alliance Membership
  • Operational Excellence Society
  • Association of Change Management Professionals (ACMP)
  • Association for Supply Chain Management (APICS)

Certifications

  • ISO 14001: Environmental Management Systems Lead Auditor Certification
  • Agile Certified Practitioner (ACP) by PMI
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) - Northwind
  • Certified Supply Chain Professional (CSCP) by APICS
  • CompTIA A+ Technician
  • ISO 9001:2015 Lead Auditor Certification - Portland
  • Certified AS9100 Lead Auditor for Aerospace Quality Management
  • Cisco Certified Network Associate (CCNA)
  • Yellow Belt Certification in Lean Management - 2019
  • Certification in Failure Mode and Effects Analysis (FMEA)

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