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Skills

  • Process improvement
  • Problem resolution
  • Communications
  • Budget presentation and justification
  • Customer retention strategies
  • Inventory management using Salesforce
  • CCTV
  • Organization
  • Administrative support
  • Staff training and development

Work Experiences

  • Assisted human resources by controlling the flow of resumes through the applicant tracking system.
  • Managed an integrated recruiting campaign that spanned multiple media platforms.
  • Achieved a 23% improvement in process efficiency.
  • By studying and assessing benefit needs and trends, I was able to keep employee benefit programs running smoothly and keep employees informed about their benefits.
  • Boosted public engagement.
  • Brought in 12 new clients.
  • Achieved Outstanding Service Award for talent acquisition.
  • Achieved 42% decrease in formal grievance filings.
  • Coordinated global expansion efforts into Seattle, successfully navigating international business regulations and securing licensing within 3 months.
  • Sourced and developed sourcing leads to expand my recruiting base.

Summaries

  • Strong technical skills and experience in budget management.
  • Initiative, program, and procedure are all available.
  • A proven Select Staffer with a strong record of success in developing staff training programs, boosting productivity by 17% and increasing customer retention rates through strategic follow-up and relationship-building.
  • Select Staffer and team leader with 14 years of experience in category settings.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Ability to recognize procedure issues and integrate method solutions to achieve initiative.
  • Knowledge of Salesforce in depth, as well as budget management and project management abilities.
  • Select Staffer with cross-functional collaboration and performance reporting abilities.
  • Select Staffer is a hardworking and dependable Select Staffer who excels at vendor management and team leadership.
  • Strategic planning in initiative settings and quality assurance in vendor management settings.

Accomplishments

  • Coordinated a cross-departmental team for method, leading to a 26% increase in operational efficiency over 6 months.
  • Conducted bilingual (English/system) training sessions, increasing the inclusivity and accessibility of company operations.
  • Collaborated on a cross-functional initiative that decreased supply chain cycle time by 78% in several months, aligning with key business goals.
  • Leveraged Workday to enhance inventory management, reducing overstock losses by $16 within 18 months.
  • Tracked and analyzed employee performance data, using insights to develop an improvement plan that increased productivity by 73%.
  • Collaborated with leadership to implement a diversity and inclusion initiative, achieving a 79% increase in employee satisfaction.
  • Developed and facilitated strategic workforce planning initiatives, improving employee retention rates by 72%.
  • Successfully mediated a high-profile internal conflict, reducing staff turnover in the affected department by 75%.
  • Managed a high-stakes crisis situation, deploying a program leading to minimal disruption and a 50% improvement in team response times.
  • Facilitated productive cross-departmental dialogue, resulting in the successful resolution of a company-wide resource allocation conflict.

Affiliations

  • Participant, National Client Relations and Onboarding Professionals Association, focusing on enhancing client satisfaction and retention.
  • Member, Certification Committee for Talent Management (CCTM), involved in updating policies and education for HR certifications.
  • Member, International Association for Workforce Professionals (IAWP), fostering collaboration in workforce development programs.
  • Associate Member, Community Development Society (CDS), engaging in outreach initiatives that promote local support and partnerships.
  • Co-Chair, Human Capital Performance Council, spearheading research projects related to employee performance metrics in HR systems.
  • Certified Professional, The Center for HR Policy Innovation, specializing in compliance with staff training procedures and certification standards.
  • Affiliate Member, American Staffing Association (ASA), contributing to discussions on staffing practices and labor market trends for 2016.
  • Member, Corporate Talent Retention Network (CTRN), contributing to initiatives aimed at reducing voluntary turnover rates in key talent segments.
  • Educational Affiliate, Association for Talent Development (ATD), focusing on leading accident-prevention training programs and staff development.
  • Engagement Coordinator, Community Talent Outreach Forum, sharing expertise to build local partnerships and foster community support.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • American Staffing Association Certified Staffing Professional (ASA CSP)
  • Professional in Human Resources (PHR)
  • Certified Professional in Learning and Performance (CPLP)
  • Advanced Human Resource Management Certificate from Summit Group
  • Association for Project Management (APM)
  • Certified Human Capital Strategist (HCS)
  • Change Management Practitioner Certification
  • American Academy of Financial Management (AAFM)
  • Certified Employment Interview Professional (CEIP)

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