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Skills

  • Case management
  • Confidentiality and privacy compliance
  • Dietary restriction meal preparation
  • Operational improvement
  • Process improvement
  • Collaborative care planning with families
  • Team management
  • Team building
  • Problem resolution
  • Clinical quality program standards

Work Experiences

  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Assisted in improving home safety standards.
  • Accompanied patients to therapy appointments.
  • Administered prescribed medications under the supervision of a physician.
  • Conducted dressing changes under supervision.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.
  • Built strong relationships with home health clients through consistent listening and attention, earning positive feedback scores of 82%.
  • Checked vital signs on a three years basis and contacted Home Health Companion if there were any health concerns or behavioral changes with the patients.
  • Completed required medical and program reports and maintained the medical records system, program filing system, and EHR following clinic standard operating procedures.
  • Connected patients with chronic conditions to support groups.

Summaries

  • Adjusted care plans based on patient progress.
  • Advocate for personalized self-care routines, empowering clients to maintain their dignity and independence while providing respectful assistance with daily hygiene tasks.
  • Experienced in blood draws, medical terminology, and medication assistance.
  • Home Health Companion with 14 years of successful process improvement and strategic planning experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 35% improvement in client quality of life.
  • Patient Home Health Companion with 5 years of assistance experience.
  • Dedicated to providing excellent care, administering medication, and completing risk assessment.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • In a fast-paced environment, punctual individual enthusiastically handles numerous tasks, including client relations and cross-functional collaboration.

Accomplishments

  • Taught clients and families proper medication management strategies, which reduced medication errors by 19% over 18 months.
  • Enhanced patient environments by coaching family members on proper skin care and prevention of pressure ulcers, leading to 60% reduction in skin-related issues.
  • Resolved product issue through consumer testing.
  • Worked with families to create a safe and adaptive home environment, reducing the likelihood of client injury and improving health outcomes over several months.
  • Implemented daily tracking systems for client health metrics such as glucose levels and blood pressure, achieving timely interventions in 2 critical cases.
  • Assessed nutritional needs of clients and introduced tailored meal plans, resulting in improved overall health indicators for 8 patients.
  • Successfully mediated conflicts between family caregivers and patients, maintaining a calm and reassuring care environment while preserving patient autonomy.
  • Collaborated with multi-disciplinary teams to ensure comprehensive care for 10 patients, contributing to improved health outcomes and client satisfaction.
  • Developed personalized wellness programs, resulting in enhanced patient mobility and overall health for 6 clients within one year.
  • Utilized motivational interviewing to empower clients to adhere to prescribed wellness plans, leading to a 27% increase in compliance with healthcare directives.

Affiliations

  • Association of Information Technology Professionals
  • The Joint Commission - Home Care Accreditation Participant
  • American Society of Safety Professionals
  • Direct Care Worker Association of America
  • Certified Dementia Care Specialist (CDCS) Training Program
  • Freemason
  • American Marketing Association
  • National Association for Home Care & Hospice (NAHC)
  • National Council on Aging (NCOA)
  • Rotary International

Certifications

  • CompTIA Security+
  • Certified Nursing Assistant (CNA) 2015 - initiative
  • Caregiver Core Certification (Family Care Safety Registry)
  • Certified End-of-Life Doula (CEOLD), Northwind - 2016
  • Grief Counseling Certification - American Academy of Grief Counseling
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Certified Care Manager (CMC) 2018 (National Academy of Certified Care Managers)
  • Certification in Wheelchair Mobility and Safety (certified by Vantage)
  • Special Needs Caregiver Certification (through the National Caregiver Certification Association)

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