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Skills

  • Relationship development
  • Smith's System Training Course (2021)
  • Emergency response coordination
  • Behavioral analysis for identifying suspicious activities
  • Communications
  • MS Office
  • CoInspect auditing software
  • Operational improvement
  • Supervision
  • Loss protection certified

Work Experiences

  • Double-checked and secured all of the building's entrances.
  • Ensured
  • Used X-ray machines and hand-wands to operate screening equipment.
  • Identified
  • Transported SAP to 18 months customer locations.
  • Coordinated with onsite managers, liaison officers, and other outside agencies concerning safety and preventive maintenance.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Surveillance, detection, and criminal processing for theft and criminal cases were all under my supervision.
  • Managed
  • Solved program issues, improved operations, and provided excellent customer service.

Summaries

  • Ambitious
  • Collaborate with commercial lenders to achieve sales targets.
  • Highly effective in project management, evaluating personnel performance, and putting in place top-notch strategies.
  • Dependable
  • Loss Prevention Supervisor is articulate and driven to succeed.
  • Dedicated to learning, growing, and succeeding in Law Enforcement and Security.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Approaches all cases with a calm demeanor and a focus on safety procedures.

Accomplishments

  • Trained 13 employees on inventory protocol enhancements, resulting in a 23% decrease in inventory errors.
  • Resolved product issue through consumer testing.
  • Reviewed and analyzed surveillance footage, contributing to the identification and prosecution of 14 thefts and preventing recurring incidents.
  • Monitored and conducted internal POS fraud investigations, identifying project fraud trends and successfully reducing losses by $9.
  • Established performance benchmarks for the loss prevention team, significantly improving response times from system to method in incident cases.
  • Collaborated with store management at Atlanta to develop tailored security protocols, reducing inventory loss incidents by 76%.
  • Reduced shrink by 56% within 18 months using enhanced asset protection strategies across 12 store locations.
  • Orchestrated quarterly deep-dive investigations on security breaches, producing actionable insights that reduced security gaps by 74%.
  • Performed real-time surveillance and analysis that resulted in a 24% improvement in theft detection at Atlanta.
  • Directed enhanced loss prevention training seminars that increased incident resolution by 72% across 9 locations.

Affiliations

  • Regional Asset Protection Team – Lead for Locations in the Southwest
  • Society of Human Resource Management
  • International Council of Nurses
  • National Crime Prevention Council (NCPC)
  • Security Industry Association (SIA) member
  • International Association of Professional Security Consultants (IAPSC)
  • Association for Supply Chain Management (APICS)
  • National Association of Retail Security Professionals (NARSP)
  • Jaycees
  • International Association of Administrative Professionals

Certifications

  • CompTIA A+ Technician
  • Retail Asset Protection Masterclass Certification
  • Six Sigma Green Belt Certification
  • Supply Chain Risk Management Certification
  • Certified Public Accountant (CPA)
  • Retail Shrink Analysis Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Protection Professional (CPP)
  • Workplace Violence Prevention and Management Certification
  • Apple Certified Associate (ACA)

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