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Skills

  • Background in supervision and management
  • Observant
  • Organization
  • Skilled in conflict resolution
  • Crime prevention master
  • Fraudulent activities investigations
  • Relationship development
  • CCTV surveillance
  • First Aid/CPR
  • Communications

Work Experiences

  • Reduced
  • Advised
  • Made a proposal
  • Protected priceless and irreplaceable documents from terrorism and sabotage threats.
  • Transported SAP to 18 months customer locations.
  • Guided
  • Communicated with supervisors about any issues that arose while on duty.
  • Made a decision.
  • Fires, accidents, and other safety hazards were immediately reported to me.
  • Won

Summaries

  • Ambitious
  • Fluent in both English and Spanish.
  • Articulate
  • Dependable
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Collaborate with commercial lenders to achieve sales targets.
  • Qualified investigator with experience managing criminal justice cases in the past.
  • Loss Prevention Supervisor is articulate and driven to succeed.
  • Service-driven
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Documented and resolved method which led to framework.
  • Created and distributed security checklists for 6 stores, driving uniformity in safety operation procedures and improving compliance.
  • Orchestrated quarterly deep-dive investigations on security breaches, producing actionable insights that reduced security gaps by 74%.
  • Worked with vendors to negotiate and enforce contract compliance, eliminating more than $6 in errors within a 18 months period.
  • Reviewed and analyzed surveillance footage, contributing to the identification and prosecution of 14 thefts and preventing recurring incidents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained 13 employees on inventory protocol enhancements, resulting in a 23% decrease in inventory errors.
  • Supervised loss prevention team of 6, increasing caught theft incidents by 22% through strategic training initiatives.
  • Worked alongside law enforcement to investigate and resolve 17 high-theft cases, resulting in successful legal action for 17% of cases.
  • Led monthly audits across 17 locations, slashing inventory discrepancies by $11 over 6 months.

Affiliations

  • Association of Information Technology Professionals
  • National Association of Retail Security Professionals (NARSP)
  • Loss Prevention Management Certification – program
  • Loss Prevention Foundation – Certified Loss Prevention Professional
  • National Association of Social Workers
  • Building Owners and Managers Association (BOMA)
  • Retail Loss Prevention and Security Evaluation Association
  • Jaycees
  • Retail Industry Cyber Security Task Force – 2022
  • Retail Industry Leaders Association (RILA) – Loss Prevention and Safety Committee Member

Certifications

  • OSHA 30-Hour General Industry Safety and Health Certification
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Retail Asset Protection Masterclass Certification
  • Retail Shrink Analysis Certification
  • CompTIA Network+
  • Advanced Behavioral Analysis for Retailers
  • Certified Physical Security Professional (PSP)
  • Project Management Professional (PMP)
  • First Aid, CPR, and AED Certification

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