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Skills

  • Database query management for documents
  • Audit trail creation and maintenance
  • Business operations
  • Strong attention to detail
  • Database management
  • Digital conversion of paper documents
  • Audit preparation and readiness
  • Version Control Management
  • Project organization
  • Organization

Work Experiences

  • Conducted regular audits on classification systems.
  • Achieved results within the first 2022.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Compiled and organized over 9 data files, ensuring compliance with company standards and local regulations.
  • Worked with the quality assurance team to ensure that regulatory requirements were met.
  • Addressed archiving inefficiencies.
  • Load plans, cargo cleanliness inspections, and transportation processes were all documents I created.
  • Collaborated with the legal department to ensure all documents supported compliance with 2018 regulatory requirements.
  • Created on-time communications for regulatory agencies in support of new product submissions.
  • Looked at import and export documents to figure out what was in the cargo and then classified the items into different tariff or fee groups.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Dedicated Cargo Agent with 3 years of experience handling shipments of various types and sizes.
  • Follows directions and picks up new skills quickly.
  • Within Miscellaneous, senior Documentation Clerk and outstanding performer in stakeholder engagement and workflow optimization.
  • Hardworking Cargo Agent with strategic planning and budget management skills to offer.
  • Reliable Cargo Agent with experience coordinating domestic and international shipments with transportation and distribution companies.
  • Competent Documentation Clerk proficient in audit preparation, having led the documentation efforts for 8 consecutive successful internal and external audits.
  • Documentation Manager with 10 years of experience working in the Miscellaneous industry.
  • Adhered to framework.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Documented and resolved standard which led to framework.
  • Collaborated with IT and quality assurance teams to ensure all department-wide documentation adhered to industry standards and compliance requirements.
  • Captured, reviewed, and uploaded over 15 quality reports monthly into the company's DMS, allowing for consistent review by managerial staff.
  • Served as a central point of contact for the documentation needs of sales, contributing to seamless project transitions and task handovers.
  • Implemented a digital archiving solution that automated 46% of manual processes, improving overall efficiency and reducing paper usage by 23%.
  • Helped standardize global documentation processes by introducing a uniform template for file naming conventions, which reduced errors by 45%.
  • Led a task involving the reorganization of 12 historical paper files into a modern DMS, reducing document retrieval time by 69%.
  • Developed specialized documentation for cross-departmental reports, leading to a clearer flow of information across 9 key teams.
  • Played a key role in the creation of 11 new training manuals, improving internal training completion rates by 30%.
  • Created a customizable document indexing system that allowed for quick identification of 8 project-related materials, cutting document search time by 69%.

Affiliations

  • Society of Women Engineers
  • Information Governance Professional Certification Program (IGP)
  • International Council of Nurses
  • Records Management and Governance Forum
  • American Society of Safety Professionals
  • National Association of Government Archives and Records Administrators
  • Association for Computing Machinery
  • Jaycees
  • American Marketing Association
  • Document Control and Compliance Specialist Network

Certifications

  • Electronic Records Management Certification
  • Digital Transformation Specialist Certification
  • CompTIA Security+
  • CompTIA A+ Technician
  • CompTIA Network+
  • Certified Administrative Professional (CAP) – IAAP
  • Certified Information Professional (CIP) - framework
  • Microsoft Certified: Microsoft Office Specialist (MOS)
  • Records and Information Management Certificate
  • Microsoft SharePoint Specialist Certification

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