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Skills

  • Fluent in Japanese
  • Shipment planning
  • Over-the-road transportation
  • SAP understanding
  • Process improvement
  • Process equipment
  • Credit and collections
  • Relationship development
  • Document drafting
  • Diagnostics knowledge

Work Experiences

  • Did some research.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.
  • Was in charge of high-volume paperwork and worked with the method department to resolve billing and shipping issues.
  • Established transportation cost standards and shipping practices that were both cost-effective and efficient.
  • Created bills of lading and sent booking requests to freight forwarders.
  • Established
  • Was responsible for operating powered lift trucks, floor sweepers, pallet jacks, and forklifts in a safe and incident-free manner.
  • Started it.
  • Used hand trucks and pallet jacks to unload the cargo from the truck.
  • Analyzed and redesigned systems to support customer service and operational objectives.

Summaries

  • Articulate
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Fluent in both English and Spanish.
  • Shipping Lead with outstanding stakeholder engagement and risk assessment abilities.
  • Professional in business operations and transportation management who is dynamic and results-oriented.
  • Deadline-driven
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.

Accomplishments

  • Negotiated rate adjustments with freight carriers, delivering annual savings of 17 while maintaining service commitments.
  • Coordinated across multiple departments to meet shipping deadlines, improving customer satisfaction scores by 41% via timely deliveries.
  • Negotiated contracts with logistics providers, leading to a cost reduction of 56% while improving delivery timelines across multiple routes.
  • Managed a team of 8 shipping coordinators to consistently achieve on-time delivery rates of 40%+ for domestic and international shipments.
  • Optimized fleet management and route planning, reducing transit fuel consumption by 51% and cutting operational costs by 17 annually.
  • Implemented a new transportation management system (TMS) that streamlined workflow, resulting in 19% faster dispatch and delivery times.
  • Oversaw operations for an on-site distribution center processing approximately 16 shipments per day.
  • Resolved disputes with carriers and suppliers, leading to improved contract terms and savings of 15 over one year.
  • Successfully resolved shipping delays by working closely with carriers, reducing lead times by 30% and increasing customer satisfaction.
  • Reduced shipping errors by 60% through the implementation of process improvements and quality control measures.

Affiliations

  • Project Management Institute
  • National Shippers Strategic Transportation Council (NASSTRAC)
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • National Association of Manufacturers (NAM)
  • Logistics and Supply Chain Management Society
  • American Society of Safety Professionals
  • Outbound Shipping Technology Conference (OSTC)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Freemason

Certifications

  • Advanced Export Compliance Certification - program
  • Certified Protection Officer (CPO)
  • Forklift Operator Certified - metric
  • Certified International Trade Professional (CITP) - Forum for International Trade Training (FITT)
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • ServSafe
  • IATA Dangerous Goods Regulations (DGR) Certification – system
  • Import Export Certification - International Chamber of Commerce (ICC)
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Apple Certified Associate (ACA)

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