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Skills

  • Ability to work long hours in fast-paced conditions
  • Appointment setting
  • MS Office
  • Budgets
  • Accounting familiarity
  • Business Administration
  • Project organization
  • Multi-line phone proficiency
  • First Aid/CPR
  • Compliance with transparency and accountability measures

Work Experiences

  • Addressed language barriers.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including client relations and risk assessment.
  • Collaborated with local law enforcement.
  • Conducted voter check-in and verification.
  • Collaborated with local law enforcement to maintain security and order within the polling site, reducing incidents by 48% compared to previous election years.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Conducted exit polling, gathering critical voter sentiment data for early election result forecasts during Seattle's 2015 municipal elections.
  • Contributed to an Top Performer for procedural accuracy.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Contributed suggestions.

Summaries

  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Achieved zero cases of ineligible voting during the 2015 election cycle.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Assisted an average of 15 voters per day.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Offering a 6 background as well as exceptional quality assurance and data analysis abilities.
  • Achieved a 54% increase in voter turnout.
  • Meticulous Polling Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using QuickBooks.
  • Methodical and well-organized, with excellent prioritizing and planning skills.

Accomplishments

  • Reduced time spent in line by improving the voter check-in process, helping process 78% more voters per hour during election day.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed ballot chain of custody for 7 voting machines, ensuring election integrity and compliance with local regulations.
  • Maintained voter confidentiality in accordance with state and federal election laws, ensuring secure and compliant polling practices.
  • Reduced language-related confusion by translating election materials into Spanish, expanding access for non-English speaking communities.
  • Documented and resolved procedure which led to standard.
  • Set up and tore down polling stations efficiently within 4 hours, ensuring smooth transitions before and after elections.
  • Addressed unique voter needs, especially around accessibility, complying with all related legal requirements and providing an inclusive environment.
  • Collaborated with team of 6 in the development of framework.
  • Earned recognition for resolving method with ballot software, restoring full functionality in under 7 minutes and preventing potential voter delays.

Affiliations

  • Rotary International
  • Project Management Institute
  • Voting Rights Coalition – Regional Advocacy Participant
  • Association of Information Technology Professionals
  • Election Observation Training by Meridian – Completed in 2015
  • Voting Equipment Technical Support Certification – Completed 2022
  • American Society of Safety Professionals
  • Election Incident Report Program – Regional Coordinator for Portland
  • Data Privacy for Election Officials Training by Cedar Works
  • U.S. Election Assistance Commission – Poll Worker Certification Program

Certifications

  • Certified First Aid/CPR for Polling Assistants - process or category
  • Certified Data Privacy and Protection for Election Officials - initiative
  • Ballot Security and Chain of Custody Training - framework
  • Salesforce
  • Certified Chain of Custody for Election Materials – framework, 2017
  • Apple Certified Associate (ACA)
  • Occupational Safety and Health Administration (OSHA) General Industry Certification
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Voter Information Specialist - program

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