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Skills

  • Bilingual communication (French)
  • Operational improvement
  • Cost estimating
  • Guest relations
  • Catering coordination and menu planning
  • First Aid/CPR
  • Team building
  • Supervision
  • Conflict resolution and mediation
  • RFI Scanners

Work Experiences

  • Assisted in developing conference themes.
  • Accomplished this within 2 months.
  • Finished category of project, which resulted in metric.
  • Corporate luncheons, dinners, conferences, and special events were all organized by me.
  • Achieved a 38% improvement in attendee satisfaction.
  • Advised clients on speaker selection.
  • Maintained close contact with clients to avoid service issues.
  • Boosted real-time issue resolution by 62%.
  • Coordinated vendors, timelines, and budgets for events.
  • Learned workflow optimization and vendor management to help with office needs.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Active leader with excellent communication and collaboration skills.
  • Successfully organized memorable events that reflected the clients' vision.
  • Category and program have a proven track record.
  • Achieved continuous positive feedback.
  • Assistant Conference Coordinator with budget management and quality assurance abilities.
  • Motivating leader who has built and managed standard teams in the past.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Knowledge of ServiceNow in depth, as well as workflow optimization and process improvement abilities.
  • Achieved a 78% increase in overall attendee satisfaction.

Accomplishments

  • Administered event planning meetings with stakeholders and vendors, anticipating potential issues and addressing them proactively, leading to a 67% reduction in unanticipated costs.
  • Negotiated reduced rates with 11 venue suppliers, resulting in overall event cost savings of 27% for the fiscal year of 2023.
  • Coordinated with a team of 14 staff and volunteers to plan framework, which had a 57% increase in attendee satisfaction according to post-event surveys.
  • Publicly presented detailed event performance reports to stakeholders, highlighting key outcomes and recommendations that improved overall conference quality by 19%.
  • Created and distributed detailed event timelines to 10 teams, which enhanced coordination and reduced impromptu decision-making by 68%, contributing to event success.
  • Proactively managed relationships with 9 vendors, resulting in consistent on-time deliveries and favorable contract terms that reduced overall supply costs by 34%.
  • Received accolades from top management for organizing metric, which featured over 6 international speakers and exceeded attendance targets by 22%.
  • Worked closely with the finance department to monitor and adhere to tight conference budgets, successfully remaining under budget by $71,000 while maintaining high attendee satisfaction.
  • Designed a VIP experience for top-tier attendees, increasing positive feedback from these attendees by 45% and securing their participation for future events.
  • Collaborated with marketing to increase event attendance by 32% through targeted promotional campaigns and email marketing strategies.

Affiliations

  • Committee Lead, Local Conference Venue Research Group, 2019-Present
  • Certification, Emergency Evacuation Protocol Licensed Personnel, Earned in 2015
  • Participant, Eventbrite Community Forum, Hosted in 2019
  • Member, Global Business Travel Association (GBTA), 2015 - Present
  • Active Member, Women in Events (WIE), 2023-Present
  • Membership, American Marketing Association (AMA) - Event Planning Section, 2017-Present
  • Member, International Association of Conference Centers (IACC), 2020-Present
  • Certification, Certified Meeting Professional (CMP), Awarded by Convention Industry Council, 2018
  • Member, Professional Convention Management Association (PCMA), 2024–Present
  • Volunteer, Event Coordinator, Local Professional Conference in Austin, 2020-2015

Certifications

  • Social Media Marketing Certification - Workday
  • Certified in Venue Management– program
  • Google Certified Professional Cloud Architect
  • Certified in Exhibitor Management – Northwind
  • Event Food Safety and Hygiene Certificate – category
  • Certified Trade Show Marketer (CTSM) – Summit Group
  • Certified Travel Industry Specialist (CTIS) – category
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP) from Cedar Works
  • Certified Hospitality Sales Professional (CHSP) - Lakeside Partners

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