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Skills

  • Food production management
  • Project organization
  • Organization
  • Alcohol licensing regulations
  • Communications
  • Sanitizing understanding
  • Managing regulatory compliance
  • Cash handling and financial oversight
  • Customer satisfaction management
  • Inventory controls

Work Experiences

  • Contributed to monthly financial reporting.
  • Oversaw a team of skilled kitchen workers who prepared and served meals.
  • Achieved zero discrepancies.
  • Collaborated with marketing team to create cross-promotional campaigns, increasing customer retention by 43%.
  • Activated emergency protocols during unexpected situations.
  • Automated the draft beer tracking system.
  • Coordinated bar and food pairings.
  • Conducted regular staff appreciation events in 2024.
  • Assumed full management duties during the absence of the General Manager, maintaining operations across both front and back of house.
  • Avoided incidents or further escalation.

Summaries

  • Bar Assistant Manager skilled in inventory optimization, reducing costs by 40% within a year of implementing enhanced forecasting and vendor negotiation strategies.
  • Boosted profitability by $9.
  • Capable of overseeing high-demand shifts during large events, with successful preparation ensuring a 41% increase in customer volume without sacrificing service quality.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Bar Assistant Manager has been certified.
  • Champions sustainable practices in bar operations, driving a 66% reduction in waste and environmental impact through careful supplier selection.
  • Strengths in process improvement and project management backed up by Food and Beverage training.
  • Bar Assistant Manager with a strong focus on sustainability, reducing environmental impact by 65% by transitioning to responsible suppliers and eco-friendly practices.
  • Achieved a 61% increase in social media interactions.
  • Attracted new customers.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with food and beverage suppliers to curate a high-quality, cost-effective drink menu, delivering gross margin growth.
  • Planned and executed themed events that resulted in a 59% boost to overall monthly revenue.
  • Coordinated staff training in compliance with health and safety regulations, ensuring 2% pass rate on annual audits.
  • Analyzed sales data to adjust daily specials pricing, leading to an improved profit margin of 69% over 18 months.
  • Awarded OSHA for outstanding performance in operational management and customer service.
  • Launched seasonal drink specials in coordination with graphic design team, enhancing the aesthetics and appeal of menus.
  • Led team of 12 employees, resulting in increased operational efficiency and staff morale.
  • Created bespoke cocktail menus for private events, leading to repeat bookings and a revenue increase of 50%.
  • Implemented upselling techniques that led to a 64% increase in average customer spend per visit.

Affiliations

  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Global Beverage Trade Association
  • World Association of Chefs' Societies
  • Craft Beverage Modernization & Tax Reform Alliance
  • International Association of Administrative Professionals
  • American Marketing Association
  • National Bar & Restaurant Management Association
  • Certified Food Protection Manager (ServSafe)
  • Beverage Marketing Corporation Member

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Diploma in Hospitality Management - standard
  • Certified Specialist of Wine (CSW) - system
  • Cost Control and Budgeting in the Foodservice Industry - metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Wine & Spirit Education Trust (WSET) Level 2 Award
  • Diploma in Beverage Operations Management - Harbor & Co.
  • Certified Food & Beverage Executive (CFBE) – American Hotel & Lodging Educational Institute
  • Certified Hospitality Department Trainer (CHDT) – system
  • ServSafe Alcohol Certification - Raleigh

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