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Skills

  • Cross-functional team communication
  • Loan processing software proficiency
  • Documentation accuracy review
  • Deadline management and prioritization
  • Knowledge of federal and state lending regulations
  • Knowledge of closing disclosure requirements
  • Loan closing timeline reduction
  • Communication flow optimization between stakeholders
  • Operational improvement
  • Procedure equipment

Work Experiences

  • Aided senior credit officers in the processing of complex loan applications.
  • Collaborated with lending officers.
  • Conducted thorough initial documentation reviews.
  • Achieved a 66% decrease in post-closing discrepancies.
  • Developed new loan prospects by making weekly cold calls to 15 people.
  • Achieved top closer ranking within the region.
  • Collaborated with title officers and legal teams to resolve complex clearance issues, successfully closing a challenging $17 transaction.
  • Achieved a 26% faster closing process.
  • Collaborated with lending officers to ensure seamless documentation and compliance in over 2 home loan closings monthly.
  • Oversaw the delivery of metric project by category team, which resulted in program.

Summaries

  • Home Lending Close Specialist is a multi-talented Home Lending Close Specialist who is consistently rewarded for planning and operational improvements.
  • Committed Home Lending Close Specialist.
  • Collaborated with third parties.
  • Dedicated to learning, growing, and succeeding in Banking and Financial Services.
  • Achieved success in closing large portfolios of home loans.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Home Lending Close Specialist with extensive experience in banking regulations and procedures.
  • Achieved a 62% decrease in post-closing discrepancies.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.

Accomplishments

  • Assisted underwriting team to ensure loan approvals were compliant with system, ensuring no compliance failures.
  • Increased efficiency in the post-close process, ensuring title policies were received and filed within 15 days of closing.
  • Collaborated with title companies, mortgage brokers, and loan processors to resolve closing discrepancies, reducing closing delays by an average of 6 days.
  • Analyzed loan documentation to ensure alignment with underwriting standards, resulting in a 28% reduction in compliance-related delays.
  • Played a critical role in reducing the post-closing error rate to less than 36% through accurate and timely loan document reviews.
  • Reduced delinquency rates by 81% through effective post-closing follow-up procedures and customer communication.
  • Worked with title companies to resolve title clearance issues within 15 days of closing, avoiding costly delays.
  • Led a cross-functional team that reduced loan closing delays by 28% through streamlined communication.
  • Reviewed and verified loan documentation for accuracy, reducing the need for post-closing corrections by 56%.
  • Resolved complex issues causing delays by working closely with stakeholders, cutting average resolution time to 8 days.

Affiliations

  • American Land Title Association (ALTA)
  • Jaycees
  • Society of Women Engineers
  • Freemason
  • Toastmasters
  • National Notary Association (NNA)
  • Project Management Institute
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association
  • National Council of State Housing Agencies (NCSHA)
  • American Escrow Association (AEA)

Certifications

  • Safe and Fair Housing Act (SAFE Act) Certification – program
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Foreclosure Prevention Specialist – metric
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Certified Short Sale Specialist – process
  • Risk Management Assurance Certification – initiative
  • Loan Closing Certificate – standard

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