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Skills

  • Excel and data analysis for shipping metrics
  • Loss prevention strategies
  • Route management
  • First Aid/CPR
  • Invoice processing
  • Bills of lading handling
  • International shipping documentation
  • Vendor relationship management
  • Package labeling
  • Project organization

Work Experiences

  • Addressed discrepancies to minimize lost inventory.
  • Was in charge of day-to-day shipping and receiving for over 11 packages per day.
  • Developed and maintained shipping schedules that improved overall supply chain workflow, reducing delivery discrepancies by 68%.
  • Contributed to improved auditing procedures.
  • Achieved a nearly perfect on-time record for 2019.
  • Collaborated with the sales team to synchronize order processing and shipping schedules, reducing lead times for high-demand Jira.
  • Managed incoming orders, organized deliveries, and transferred packages to other departments using procedure and process equipment.
  • Collected and organized warehouse shipping data in HubSpot for daily reporting, speeding up decision-making processes for senior managers by the past year.
  • Certified export documentation for compliance.
  • Coordinated with the warehouse manager.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With 18 years of experience, I am very familiar with professional shipment processes.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Competent in route planning and determining shipment methods.
  • Committed to error reduction.
  • Achieved a 44% reduction in overall shipment delays.
  • Adept at keeping customers informed.
  • Achieved results through cross-functional teamwork.
  • Desire to take on a new challenging role involving the development of effective strategies and the maintenance of cost controls.
  • Achieved this over a one year-month period.

Accomplishments

  • Reduced team overtime hours by 71% through careful planning and scheduling of shipping tasks.
  • Optimized daily package loading schedules, improving on-time performance by 37%.
  • Created a customized reporting system that tracked shipment performance metrics in real-time, improving accuracy by 71%.
  • Played a key role in an internal audit that identified and eliminated 18 in supply chain inefficiencies.
  • Negotiated shipping contracts, resulting in cost savings of $15 across 6 shipments within 2020.
  • Trained a team of 16 new hires in best practices for logistics and shipment operations, improving team performance by 79%.
  • Regularly reviewed and updated safety protocols for loading docks, decreasing workplace accidents by 16%.
  • Coordinated over 7 daily shipments with a 53% on-time delivery rate, ensuring customer satisfaction.
  • Collaborated with procurement to ensure just-in-time shipping, cutting warehouse storage costs by $6.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • World Shipping Council Membership
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Global Logistics & Transportation Association (GLTA)
  • Certified Professional Logistician (CPL) Certification
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Certified Professional in Supply Management (CPSM), ISM
  • Toastmasters
  • Institute of Logistics & Transport Professionals
  • Certified Supply Chain Professional (CSCP) Certification

Certifications

  • PeopleSoft for Logistics and Distribution Certification
  • Certified International Trade Professional (CITP)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Microsoft Excel Certification: Data Analysis for Business Decisions
  • Certified Ocean Freight Forwarder (COFF)
  • Certified Customs Specialist (CCS)
  • Forklift Operator Certification

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