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Skills

  • Leading software development teams
  • Software system development
  • Tableau database management
  • Quality improvement leadership
  • Software projects
  • ERP software expert
  • Testing samples
  • Standardized test preparation
  • Adept in Power BI
  • Software upgrading

Work Experiences

  • Collaborated with UX/UI teams.
  • Coordinated remote and offshore QA teams for Asana releases, refining communication protocols that led to a 18% increase in issue resolution time.
  • Achieved ISO ITIL compliance.
  • Authored detailed test scripts for mobile, web, and desktop applications.
  • Cut down deployment time by 10 hours.
  • Chaired weekly defect meetings.
  • Worked with Microsoft Excel to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Coordinated remote and offshore QA teams.
  • Conducted extensive A/B testing.
  • Deployed a hybrid testing framework.

Summaries

  • Cut regression cycles dramatically.
  • Collaborative leadership style, fostering strong cross-functional relationships with product managers, developers, and business stakeholders to deliver on-time, high-quality releases.
  • Collaborated with product managers, developers, and business stakeholders.
  • Achieved better test coverage.
  • Covered functional and non-functional requirements.
  • Conducted thorough performance testing.
  • Adept at executing test strategies.
  • Decreased manual testing bottlenecks.
  • Applied across 11 systems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Pioneered the switch from manual to automated testing for standard, trimming test cycles by 11%.
  • Increased defect detection rates by 80% by introducing a structured test case review process before product release.
  • Reduced regression test time by 50% after applying data-driven testing methods across the Microsoft Excel platform.
  • Directed the successful migration of legacy test scripts to metric, ensuring streamlined testing compatibility for future releases.
  • Instrumental in driving a 47% boost in test accuracy through defect prevention techniques implemented using HubSpot.
  • Developed a test plan to include automated regression testing cycles, resulting in a 60% faster product release.
  • Developed test data anonymization processes to ensure compliance with standard during public release cycles.
  • Collaborated with product managers and stakeholders to align test coverage with key business requirements, resulting in 22% fewer major bugs post-launch.
  • Documented and resolved standard which led to category.
  • Optimized the defect detection process, resulting in a 72% reduction in production issues within the first year.

Affiliations

  • Association for Computing Machinery
  • Society for Technical Communication's Test Documentation Community
  • International Council of Nurses
  • American Society of Safety Professionals
  • Association for Software Testing (AST) Member
  • LambdaTest Automation Enthusiasts Community
  • Rotary International
  • Certified Agile Testing Practitioner (CATP) Community
  • Association for Computing Machinery (ACM) Member
  • Contributor to GitHub Open Source Testing Projects

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Test Automation Developer - Selenium WebDriver Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Selenium Professional by Brightline
  • Google Certified Professional Cloud Architect
  • Microsoft Certified: Azure Fundamentals
  • Certified Testing Professional in Test-Driven Development (TDD) by Ironclad Systems
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified User Experience & Usability Analyst (CUXUA) by HFI

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