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Skills

Bookkeeping
Data-driven decision making
Team building
Organization
Team management
Content creation for marketing materials
Collaboration with admissions committee
Event planning and coordination
Open-day marketing strategies
Campus tours facilitation

Work Experiences

Assisted in curating and distributing targeted email campaigns during application deadlines, resulting in 43% improved applicant response rates.
Cultivated relationships with high school counselors resulting in a 47% increase in yearly referrals from key feeder schools.
Contributed to a 75% rise in undergraduate application submissions.
Evaluated metric and system data in order to provide customers with appropriate answers to standard questions.
Boosted admissions inquiries from international applicants by 65%.
Assisted in the design of open-day marketing strategies.
Assisted in the design and execution of open-day marketing strategies, contributing to a 32% increase in event attendance in 2020.
Coordinated admissions volunteer hours.
Provided expert clerical support by handling a wide range of routine and special requests efficiently.
Achieved results in 2019.

Summaries

Admissions Volunteer is a multi-talented Admissions Volunteer who is consistently rewarded for planning and operational improvements.
Boosted applications from minority students.
Personable Admissions Volunteer with a track record of increasing workplace communication and coordination effectiveness.
Adept at providing clear responses.
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Hands-on professional with budget management and team leadership abilities.
With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
Admissions Volunteer with a track record of successfully managing administrative challenges and assisting a great company in its growth.
Analytical and data-focused, consistently providing admissions trends insights that led to process improvements and a more efficient, selective admissions pipeline.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.

Accomplishments

Implemented a peer ambassador program that allowed admitted students to receive personalized support, leading to a 25% improvement in matriculation.
Developed and maintained strong relationships with applicants throughout the admissions process, leading to a 85% increase in enrollment yield.
Created digital marketing strategies for open-house events, boosting attendance by 20% and improving applicant interest.
Assisted in the review of 18 financial aid applications, collaborating with the finance office to ensure timely and equitable award distribution.
Managed deadlines for 2 admissions committee members, ensuring all applications were reviewed on time with a 28% on-time rate.
Managed a caseload of up to 5 student applications while ensuring comprehensive reviews and maintaining a 66% accuracy rate.
Ensured the timely review of up to 4 applications per cycle by optimizing team workflows, resulting in a 59% faster admissions process.
Improved overall department efficiency by creating and maintaining a filing system that cut document retrieval time by 21%.
Provided one-on-one support to over 2 prospective students, contributing to a 42% increase in applicant satisfaction with the admissions process.
Led the development of a campus visit program, receiving 25% positive feedback from applicants regarding their visit experience.

Affiliations

Student Affairs Administrators in Higher Education (NASPA)
Higher Education Consultants Association (HECA)
National Association for College Admission Counseling (NACAC)
American International Recruitment Council (AIRC)
National Association of Social Workers
National Urban League Young Professionals (NULYP)
Freemason
Council for Advancement and Support of Education (CASE)
Toastmasters
American Association of University Women (AAUW)

Certifications

Apple Certified Associate (ACA)
Diversity, Equity, and Inclusion in Admissions Certificate – Beacon Labs
Leadership Certificate in Higher Education – Harbor & Co.
Project Management Professional (PMP)
Financial Aid and College Funding Strategies Certificate – Ironclad Systems
Public Speaking for Admissions Professionals Certification – QuickBooks
Cisco Certified Internetwork Expert (CCIE)
Certified Educational Planner – American Institute of Certified Educational Planners
Project Management for Nonprofit Professionals Cedar Works
Digital Marketing and Admissions Strategy Certificate – standard

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