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Skills

  • Inventory management
  • Process improvement
  • Reporting and documentation
  • Budgets
  • Coordinating unit activities
  • Issue resolution
  • Distributing files
  • Inventory and supply
  • Microsoft Office Suite proficiency
  • Customer service

Work Experiences

  • Assisted in ceremony and event coordination for award presentations, successfully planning 14 events with no issues.
  • Was in charge of organizing and disseminating correspondence, memos, and phone messages.
  • Achieved results in 6 months.
  • Assisted in ceremony and event coordination.
  • Acted as a liaison between soldiers and administration, resolving over 11 personnel concerns within two years.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated award presentations with no issues.
  • Was in charge of coordinating and processing personnel files, which included medical records.
  • Provided information to support Orderly Room Clerks in person and over the phone.
  • Achieved a 50% reduction in errors.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved accurate data review.
  • Coordinated logistics.
  • Dedicated to continual improvement in clerical procedures and military regulations, providing measurable impacts through precise and structured work.
  • Individual with over 10 years of experience providing efficient housekeeping services to hotel guests throughout Columbus.
  • Adept at processing travel orders and vouchers.
  • Coordinated training workflows for 5 soldiers.
  • Contributed to the efficiency of 11 military units.
  • Detail-oriented clerical professional with excellent multitasking skills and an organized approach.

Accomplishments

  • Documented and resolved category which led to metric.
  • Prepared and distributed daily, weekly, and monthly reports through Power BI for senior officers, leading to better-informed decision-making.
  • Managed daily office supply requisitions to ensure departmental needs were met, reducing shortages and delays by 85%.
  • Led a team of 4 clerks in the accurate processing of personnel action requests, reducing processing times by 42%.
  • Established a new archival system for personnel files, reducing document retrieval time by standard per request.
  • Enhanced team collaboration by creating standardized templates for report submissions, reducing review cycles by 20% hours.
  • Led the project to integrate a new data entry platform, increasing the speed of routine documentation processes by 15%.
  • Served as the point of contact for external vendors, negotiating contracts that saved the department $12 annually.
  • Assisted in the coordination of military training schedules, ensuring that all sessions were properly staffed, equipped, and documented.
  • Designed and maintained personnel rosters, aligning work schedules to increase productivity and reduce downtime by 21%.

Affiliations

  • Association of Record Managers and Administrators (ARMA International)
  • Association for Computing Machinery
  • Academy of Business Research (ABR)
  • American Society of Administrative Professionals (ASAP)
  • Project Management Institute
  • American Society for Military Comptrollers (ASMC)
  • U.S. Army Warrant Officers Association
  • Administrative Professionals Conference (APC)
  • International Personnel Management Association (IPMA-HR)
  • Military and Veterans' Learning Community (MVLC)

Certifications

  • Certified Information Security Manager (CISM) by ISACA
  • PRINCE2 Foundation Certification by AXELOS
  • Event Planning Certification by Cedar Works
  • National Society of Leadership and Success (NSLS) Leadership Certification
  • Professional Administrative Certification of Excellence (PACE) by Professional Association of Secretaries and Administrative Assistants
  • Executive Assistant Certification (EAC) by Harbor & Co.
  • Project Management Professional (PMP)
  • Office Administration Diploma or Certificate from program
  • Employee Leave Management Certification by method
  • Advanced Excel for Analytics Certification by Lakeside Partners

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