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Skills

  • Talent scouting
  • Production scheduling
  • Team building
  • Cross-functional team collaboration
  • First Aid/CPR
  • Problem-solving Across Departments
  • Customer service
  • Business operations
  • Contract evaluation
  • Budgets

Work Experiences

  • Coordinated supply for large-scale outdoor concerts.
  • Amplified reach to niche audiences.
  • Conducted extensive market analysis.
  • Coordinated with local press and media outlets.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Conducted extensive market analysis before event launch that resulted in a 37% increase in pre-sale ticket revenue.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved faster turnarounds.
  • Achieved 16% higher revenue than projected.

Summaries

  • Boosted revenue by 44%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated Booking Agent with 17 years of experience in the industry and a strong Miscellaneous network.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at enhancing VIP services and experiences, resulting in increased satisfaction and higher-tier sales, boosting revenue by 73%.
  • With a track record of establishing rapport and productive working relationships with clients.
  • Delivered exclusive fan experiences through well-executed sponsorship activation plans, increasing brand interaction by 67%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Excellent talent recognition and career planning skills.

Accomplishments

  • Increased event attendance by 81% YOY by implementing targeted digital marketing campaigns and leveraging influencer partnerships.
  • Coordinated the booking of 11 top-tier artists for a two years-day festival, balancing performer schedules and budget constraints.
  • Increased artist satisfaction ratings by 73% through proactive communication and catering to all logistical needs during performances.
  • Documented and resolved system which led to standard.
  • Collaborated with sound and stage teams to ensure audio-visual quality, resulting in a program% attendee satisfaction score for venue technology.
  • Revised forecasting models to more accurately predict revenue, achieving a +/- 76% variance on event profitability.
  • Achieved 65% boost in concert revenue by introducing tiered and limited-time ticket offerings.
  • Achieved a 81% increase in online ticket sales by optimizing SEO and ad strategies across multiple digital platforms.
  • Worked collaboratively with city officials and law enforcement in Denver to ensure compliance with local regulations and permit requirements.
  • Facilitated sponsorship opportunities, attracting 16 major sponsors and increasing event funding by $14.

Affiliations

  • American Marketing Association
  • National Independent Talent Organization (NITO)
  • Risk and Insurance Management Society (RIMS)
  • Toastmasters
  • National Association of Social Workers
  • International Council of Fine Arts Deans (ICFAD)
  • American Guild of Organists (AGO)
  • Association of Talent Agents (ATA)
  • International Association of Venue Managers (IAVM)
  • Association of Information Technology Professionals

Certifications

  • Fundamentals of Concert Touring Certificate – system
  • Social Media Analytics & Strategies Credential – Microsoft Excel
  • Certified Digital Event Strategist (DES) – Professional Convention Management Association (PCMA)
  • Certified Festival Executive – International Festivals & Events Association (IFEA)
  • Digital Marketing Certification - Microsoft Excel
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • ServSafe
  • Google Ads Certification – Tableau

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