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Skills

  • Solution selling
  • Organization
  • Proposal development
  • Field consulting
  • Demand generation campaigns
  • Key account management
  • Client retention optimization
  • Churn rate reduction
  • Problem resolution
  • Cross-functional team collaboration

Work Experiences

  • Boosted close rates by 39%.
  • Actively coached junior sales team members.
  • Cold-called potential leads.
  • Achieved a 36% boost in productivity.
  • Accelerated deal closure time by 22%.
  • Answered 4 calls per several months to help customers with their questions and concerns.
  • Achieved $7 in new business revenue.
  • Achieved $7 in new business revenue within one year by building strong client relationships and customizing solutions for Miscellaneous.
  • Assisted clients with technical troubleshooting and problem solving for installed equipment and systems.
  • Actively coached junior sales team members, boosting their close rates by 54% and fostering a collaborative environment.

Summaries

  • Strengths in workflow optimization and process improvement backed up by Miscellaneous training.
  • Client-focused Technology Sales Specialist with 9 years of experience in lead generation tactics and lifecycle management for enterprise clients. Known for reducing churn by 18% through strategic follow-ups.
  • Achieved a 21% reduction in churn.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • In fast-paced environments with tight deadlines, successfully leads and motivates teams to execute business opportunities and close sales.
  • Costs were consistently reduced while profits were increased.
  • Achieved consistent revenue growth.
  • Achieved a 60% improvement in product adoption.
  • Friendly and outgoing, with a natural ability to forge important bonds through communication, customer service, and negotiation.
  • Client-focused Technology Sales Specialist.

Accomplishments

  • Generated 6 of new client accounts within the past year, increasing revenue by 54% through proactive cold calling and follow-up.
  • Documented and resolved method which led to procedure.
  • Achieved 70% increase in client NPS score through consistently delivering on client-specific technology solutions and preemptively addressing concerns.
  • Reduced average sales cycle time by 36% through the implementation of tailored, customer-centric outreach initiatives.
  • Successfully coordinated product rollouts, resulting in a 47% boost in upselling potential for new features in the the West Coast.
  • Recognized with Innovation Award for achieving a 63% increase in sales volume within the Miscellaneous category.
  • Leveraged market analysis tools to identify and target emerging sectors, resulting in 82% penetration into Miscellaneous vertical.
  • Managed key client relationships, driving Salesforce adoption and securing $8 in annual recurring revenue over the past year.
  • Collaborated with team of 16 in the development of metric.
  • Expanded key account revenue for flagship product by 42% via in-depth product demonstrations and advanced technical feature explanations.

Affiliations

  • Institute of Sales Management (ISM)
  • Association for Supply Chain Management (APICS)
  • Growth Hacking and Sales Digital Network
  • Lions Club
  • CompTIA Sales Certifications
  • Google Cloud Sales Ecosystem Certification
  • National Association of Social Workers
  • National Society of Account Executives (NSAE)
  • International Council of Nurses
  • Sales Excellence Academy

Certifications

  • Google Cloud Digital Leader - Google Cloud
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Google Workspace Sales Certification - Google
  • Cisco Certified Network Associate (CCNA)
  • Certified Salesforce Administrator - initiative
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Cisco Customer Success Manager (CSM) Certification
  • Professional Cloud Solutions Architect Certification - Brightline

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