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Skills

  • Client relationship management
  • KPI development and implementation
  • Strategic planning
  • CRM Systems Optimization
  • Networking and relationship development
  • Conflict resolution and negotiation
  • Customer Retention Improvement
  • Complex problem-solving
  • Key account management
  • B2B sales presentations

Work Experiences

  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Hired, supervised, and coached 17 employees on sales strategies to maximize performance.
  • Cut three years spending by 18% by using Microsoft Excel to create effective budgets.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Summaries

  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Within Miscellaneous, senior Executive Group Sales Manager and outstanding performer in risk assessment and vendor management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Over a 6-year career, I've built a strong track record as a performance-oriented sales leader.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 65% boost in client renewals over 12 months.
  • Analytical problem-solver with strong organizational and multitasking abilities.
  • Accomplished Executive Group Sales Manager driven to lead sales teams to achieve record-setting revenue gains. Manage 8+ accounts, generating more than $3 in revenue per two years.
  • Able to steer product launches.

Accomplishments

  • Achieved 27% team quota compliance by refining sales funnel methodology and aligning sales operations with business objectives.
  • Partnered with product development to launch Tableau, which outperformed sales targets by 51% in the first several months.
  • Collaborated closely with cross-functional teams to integrate customer feedback, driving a 40% increase in product launch success rate for Microsoft Excel.
  • Drove strategic initiatives that resulted in $4 savings in operational sales costs through improved resource efficiencies.
  • Identified and penetrated Miscellaneous verticals, securing contracts worth $14, substantially improving market share for Workday.
  • Developed new KPIs to align with company revenue goals, resulting in a 31% increase in sales efficiency.
  • Advised senior leadership on sales funnel optimization, resulting in a 32% increase in qualified leads.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated a 30% increase in repeat customers by deploying a bespoke loyalty program tailored to procedure.
  • Collaborated with team of 5 in the development of procedure.

Affiliations

  • International Organization for Managing Sales Teams (IOMST)
  • Certified Sales Leadership Program (CSLP)
  • Business Marketing Association (BMA)
  • Entrepreneurs’ Organization (EO)
  • International Council of Nurses
  • American Society of Safety Professionals
  • Executive Leadership Council for Growing Sales (ELCGS)
  • American Medical Informatics Association
  • American Marketing Association (AMA)
  • TechTarget Leadership Community

Certifications

  • Luxury Brand Management in Sales Certification – Chicago
  • Certified Key Account Manager (CKAM) – Lakeside Partners
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Negotiation and Influence Professional Certification – initiative
  • Executive Social Selling Certification – Tableau
  • Professional in Sales Operations (PSO) – process 2020
  • Certified Public Accountant (CPA)
  • Sales Enablement Leadership Certification – ServiceNow 2019

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