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Skills

  • Fundraising
  • Family therapy
  • Grant writing
  • HIV/AIDS counseling
  • Preventing Workplace Violence seminar
  • Business operations
  • Process improvement
  • Operational improvement
  • Marketing
  • Co-occurring disorder treatment

Work Experiences

  • Intake interviews and assessments for 12 at-risk youths in court-ordered treatment programs were conducted by me.
  • Attendance at community events, promotional materials, and other methods were used to recruit new members.
  • Communicated with people of various ethnic and cultural backgrounds on a daily basis.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.
  • Streamlined and improved program operational processes by procedure.
  • 9 new team and departmental projects, including initiative, were spearheaded and led by me.
  • Oversaw the logistics of volunteer scheduling, supply, and transportation.
  • Transported Asana to 6 months customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Provided constructive feedback and contributed ideas at weekly staff meetings.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Looking to combine a solid education with the experience of working for a non-profit that is dedicated to helping others.
  • Award-winning Public Director for Community Service with over 13 years of experience.
  • In system facility, we want to encourage people to live healthy lives.
  • Dedicated counselor with 9 years of experience in crisis intervention and counseling.
  • Assisting citizens and businesses with service complaints is a specialty of the Community Service Specialist.
  • Strengths in process improvement and project management are documented.
  • Clear understanding of vendor management and quality assurance as well as client relations training.
  • In community service, driven and newly promoted Executive Director.
  • Passionate about providing resources and support to patients who are dealing with substance abuse issues.

Accomplishments

  • Collaborated with team of 4 in the development of program.
  • Developed group therapy protocols for opioid-dependent clients, increasing participant engagement by 23%.
  • Organized a community outreach initiative targeting veterans suffering from PTSD and substance abuse, connecting 8 individuals to relevant support services.
  • Facilitated 11 group therapy sessions weekly, utilizing cognitive behavioral therapy (CBT) as part of comprehensive substance abuse recovery plans.
  • Mentored and trained 11 new Chemical Dependency Counselors using trauma-informed and motivational interviewing practices, resulting in a 21% retention rate for new staff.
  • Established partnerships with sober living facilities, leading to better long-term housing placements for 9 clients and increasing the stability of their post-treatment lives.
  • Partnered with law enforcement and judicial systems to implement alternative sentencing programs, supporting addiction treatment as a form of restorative justice.
  • Oversaw production and distribution of an innovative disaster recovery brochure nationally recognized as a best practices resource.
  • Successfully guided 4 clients through full recovery programs by utilizing trauma-informed care practices, achieving 32% improvement in relapse prevention outcomes.
  • Designed individualized treatment plans that resulted in 83% sustained sobriety for clients over several months.

Affiliations

  • Certified Recovery Coach Professional (RCP) category
  • Clinical Supervision Certification from National Board for Certified Counselors (NBCC)
  • Association for Computing Machinery
  • Behavioral Health and Wellness Symposium Speaker 2020
  • Association on Higher Education and Disability (AHEAD) for Addiction Counselors in Academic Settings
  • Co-Organizer for National Recovery Month 2023
  • Rotary International
  • Member of the Behavioral Health Advisory Council Illinois
  • Community Drug Intervention Program Volunteer Chicago
  • Member of Recovery Housing Association Raleigh

Certifications

  • CompTIA A+ Technician
  • Certified Relapse Prevention Specialist (CRPS) - Vantage
  • National Certified Counselor (NCC) - Northwind
  • Certified Motivational Interviewing Facilitator (CMIF) – Summit Group
  • Certified Alcohol and Drug Counselor (CADC) – Brightline
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Criminal Justice Addictions Professional (CCJAP) – Vantage
  • Salesforce
  • Certified Intervention Professional (CIP) - Summit Group

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