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Skills

  • Closing processes
  • Vendor invoice processing
  • Cash flow optimization
  • ERP software
  • Financial reporting
  • Dispute resolution metrics
  • Cross-functional collaboration
  • Budgeting
  • Data trend analysis for billing discrepancies
  • Accounting systems and controls

Work Experiences

  • Achieved a 40% improvement in team productivity.
  • Created installment options for overdue accounts.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 66% reduction in late payments.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Cut processing time by 22%.
  • Achieved a 72% reduction in billing cycle time.
  • Designed a robust billing documentation system.
  • Contributed to positive cash flow.
  • Oversaw the delivery of procedure project by method team, which resulted in procedure.

Summaries

  • Offering 11 years of functional experience in the metric industry providing clerical, financial, and administrative services.
  • Within Healthcare, senior Lead Biller and outstanding performer in cross-functional collaboration and budget management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • Lead Biller with over 7 years of experience who is efficient and detail-oriented.
  • Expert in payment processing to reduce outstanding debt, fees, and interest.
  • Accomplished Lead Biller with 18 years of experience.
  • Results-oriented Lead Biller with a keen eye for detail and a desire to assist in the transformation of business operations.
  • Accomplished Lead Biller with expertise in managing disputes, achieving 81% resolution success within several months, fostering long-term client trust.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Reduced aged receivables by 62% through improved follow-up processes and automated reminder systems.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented more effective cash forecasting models, improving cash flow and allowing for better operational decision-making.
  • Decreased rejected or disputed claims by 39% by improving documentation accuracy and enhancing staff training programs.
  • Collaborated with a cross-departmental team to develop standard operating procedures that accelerated month-end close by 5 days.
  • Successfully transitioned billing operations to full remote capability during the 2019 pandemic while maintaining 22% accuracy in billing records.
  • Spearheaded a cross-functional initiative that aligned billing procedures with compliance standards, reducing audit discrepancies by 17%
  • Documented and resolved initiative which led to standard.
  • Developed monthly KPI reports that tracked billing performance, enabling leadership to make data-driven decisions and improve collection efficiency by 65%.
  • Collaborated with team of 14 in the development of system.

Affiliations

  • Compliance Certification Board (CCB)
  • Institute of Internal Auditors (IIA), Membership
  • American Society of Safety Professionals
  • National Association of Professional Women (NAPW)
  • Healthcare Billing and Management Association (HBMA)
  • American Hospital Association (AHA) Affiliate Membership
  • Society of Women Engineers
  • Medical Group Management Association (MGMA)
  • Association for Financial Professionals (AFP)
  • National Association of Accounts Receivable Management (NAARM)

Certifications

  • Accounts Receivable Specialist Certification – 2022
  • Certified Public Accountant (CPA)
  • Healthcare Billing & Coding Professional (HBCP) – 2021
  • Certified Professional Biller (CPB) 2016
  • SHRM Certified Professional (SHRM-CP)
  • Certified Revenue Cycle Executive (CREC) – 2016
  • Salesforce
  • Certified Professional Coder (CPC) 2019
  • Cisco Certified Internetwork Expert (CCIE)
  • Sage Intacct Accounting Specialist Certification – 2022

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