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Skills

  • Operational improvement
  • Equipment diagnostics and issue reporting
  • Supervision
  • HAZMAT knowledge
  • Mold and hazardous material safety
  • Cleaning product sourcing and sustainability
  • Team management
  • Fast response to emergency maintenance requests
  • Team building
  • High-traffic area cleanliness monitoring

Work Experiences

  • Assisted with flooding and major spills.
  • Cleaning the floors of the building by sweeping, mopping, scrubbing, or vacuuming
  • Assisted in performing preventive maintenance and notifying management of equipment malfunctions in a timely manner.
  • Administered the cleaning and sanitization of high-traffic facilities, such as gymnasiums and locker rooms, during peak usage hours.
  • Collaborated with faculty and admin.
  • Collaborated with the facility manager to develop a deep-cleaning protocol that reduced overall cleaning time by 58% and enhanced productivity.
  • Consistently exceeded quality standards.
  • Contributed to a 52% increase in overall customer satisfaction ratings.
  • Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.
  • Assisted in performing preventive maintenance.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Accomplished Custodial Assistant with a thorough understanding of sustainable cleaning solutions, having cut chemical usage by 55% over 8 years with eco-friendly strategies.
  • Reliable and trustworthy Custodial Assistant with experience keeping interior and exterior building spaces clean and orderly.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Experienced member of the facilities team with knowledge of cleaning, stocking, and maintaining process and system facilities.
  • Achieved 43% improvements in customer satisfaction ratings.
  • Achieved a 40% time reduction for daily cleaning tasks.
  • To department supervisors, identifies and reports safety hazards and major repair needs.
  • Custodial Assistant with 7 years of successful quality assurance and process improvement experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with the facilities management team on special event setups, facilitating smooth operations for 14 community events.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted with the renovation of process by preparing and cleaning construction zones on a daily basis to maintain worker safety.
  • Reduced waste disposal costs by $16 annually through the successful implementation of a recycling and waste segregation program.
  • Collaborated with team of 16 in the development of procedure.
  • Trained new custodial team members on safe handling of cleaning agents and OSHA standards, contributing to 26% improvement in safety compliance.
  • Performed after-hours maintenance and cleaning in high-traffic areas, helping the facility to adhere to COVID-19 sanitation protocols.
  • Reduced water consumption by 51% through targeted improvements in cleaning techniques and use of eco-friendly materials.
  • Managed the ordering and restocking of cleaning supplies, preventing shortages during peak facility use and reducing reorder frequency by 28%.
  • Developed and enforced a comprehensive custodial checklist that led to a 29% increase in overall building cleanliness ratings.

Affiliations

  • Green Seal Certified Professional 2021
  • OSHA 30-Hour General Industry Safety and Health Program certified 2021
  • Society of Human Resource Management
  • Completion of Environmental Services Technician (EVS) Training Program
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Active participant in Spanish-English Bilingual Custodial Workers Initiative 2024
  • Member of Local Facility Maintenance Association Chicago
  • Association for Computing Machinery
  • American Medical Informatics Association

Certifications

  • Green Cleaning Technician Certification - ISSA
  • Electrical Safety Certification - OSHA
  • Certified Public Accountant (CPA)
  • First Aid and CPR certification - framework
  • Certified Leader in Infection Control Cleaning - ISSA
  • Indoor Environmentalist Certification - IICRC
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Certified Infection Control and Prevention (CICP) - ISSA

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