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Skills

  • Multitasking
  • Client Shipment Tracking
  • Appointment scheduling
  • Customer Account Updates
  • Process improvement
  • Transaction processing
  • Organization
  • Customer satisfaction improvement
  • Customer communication
  • Inventory control

Work Experiences

  • Decreased request-to-fulfillment times by 30%.
  • Evaluated process and system data in order to provide customers with appropriate answers to method questions.
  • Automated data entry processes.
  • Coordinated internal communications between departments.
  • Collaborated with the accounting team to ensure that all documents were accurate before month-end closing.
  • Kept track of how much procedure supplies were being used and contacted vendors to place new orders.
  • Cross-checked purchase orders and inventory data.
  • Assisted in preparing financial reports, contributing to in-depth analysis for the quarterly review.
  • Conducted internal audits for compliance.
  • Cross-checked purchase orders and inventory data, achieving a 73% reduction in stock discrepancies.

Summaries

  • Adept at data entry accuracy.
  • Commercial Clerk with a track record of successfully managing administrative challenges and assisting a great company in its growth.
  • Personable Commercial Clerk with a track record of increasing workplace communication and coordination effectiveness.
  • Clear understanding of client relations and project management as well as stakeholder engagement training.
  • Accomplished Commercial Clerk with 16 years of industry experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborated with logistics to resolve shipment issues.
  • Capable Commercial Clerk with 12 years of procedure office support experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Commercial Clerk with expertise in accounts receivable management, maintaining a 48% collection rate for 2022. Excelled in streamlining administrative processes, improving document retrieval time by 56%. Skilled in financial reporting and supporting the accounts payable team.

Accomplishments

  • Designed and implemented a document tracking system, improving record retrieval speed by 60%.
  • Documented and resolved metric which led to system.
  • Developed a manual for department operations, enhancing workflow consistency and reducing training time for new employees by 36%.
  • Contributed to the preparation of monthly budget forecasts, assisting senior management in developing cost-saving strategies.
  • Monitored product deliveries, ensured compliance with company standards, and reduced late or missed deliveries by 50%.
  • Supported end-of-month financial reporting activities by compiling and reconciling data, reducing missing data occurrences by 73%.
  • Improved vendor management practices by introducing a centralized communication platform, leading to a 73% improvement in vendor response times.
  • Generated sales and purchase reports for the monthly review, aiding leadership in driving more informed financial decisions.
  • Increased sales operations accuracy by implementing better documentation protocols, reducing errors by 26%.
  • Assisted with resolving inventory shortages by collaborating with suppliers, reducing downtime in product availability by 29%.

Affiliations

  • Accounts Receivable Professionals Association
  • Society of Human Resource Management
  • Toastmasters
  • Society of Women Engineers
  • National Association of Purchasing Management (NAPM)
  • Local Chamber of Commerce Membership (Offer networking opportunities)
  • Lions Club
  • Institute of Professional Bookkeepers
  • Women’s Commerce and Industry Club
  • Certified Data Management Professionals (CDMP)

Certifications

  • First Aid/CPR Certified
  • Inventory Management Specialist Certification - 2017
  • Certified Business Analysis Professional (CBAP)
  • Customer Relationship Management (CRM) Fundamentals - Adobe Creative Suite
  • Certified Procurement Professional (CPP) - process
  • Certified International Trade Professional (CITP) - Harbor & Co.
  • Certified Customer Service Professional (CCSP) - process
  • Business Communication for Administrative Professionals Certification - method
  • Microsoft Dynamics 365 Supply Chain Management Certification
  • Certified Supply Chain Professional Certification (CSCP) by APICS

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