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Skills

  • Medical documentation auditing
  • Attention to Detail in Data Entry
  • Relationship development
  • Record digitization
  • New employee onboarding and training in stakeholder engagement
  • Handling confidential and high-priority documents
  • Operational improvement
  • Barcode scanning system implementation
  • File categorization methodologies
  • Data entry accuracy

Work Experiences

  • Achieved a 48% improvement in processing efficiency.
  • Adopted a proactive approach to ensure medical charts were up to date for annual audits, ensuring zero compliance issues.
  • Achieved zero compliance issues.
  • Assist doctors, nurses, and administrative staff by providing quick access to critical patient information during emergency visits.
  • Adopted a proactive approach for annual audits.
  • Administrated and documented chart audits for quality control, identifying and resolving discrepancies before they reached patient care.
  • Achieved a 58% space reduction.
  • Created and enforced new filing protocols based on physician feedback that resulted in an Top Performer for operational excellence.
  • Achieved a 21% reduction in billing discrepancies.
  • Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience.

Summaries

  • Trained in ServiceNow and possesses exceptional project management abilities.
  • Collaborated with the billing department.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Strengths in vendor management and workflow optimization backed up by Healthcare training.
  • Adhered to HIPAA and organizational standards.
  • Healthcare practices, compliance standards, and operations are all familiar territory for this versatile administrative professional.
  • Adept in medical documentation auditing, identifying discrepancies and ensuring accuracy in over 11 patient records per year, downscaling error rates by 34%.
  • With a positive and upbeat personality, he is an excellent problem-solver and clear communicator.
  • Medical File Clerk with 16 years of successful strategic planning and performance reporting experience.
  • Achieved a 62% reduction in filing errors.

Accomplishments

  • Trained new employees on electronic medical records (EMR) software, leading to a 57% faster onboarding process for new hires.
  • Collaborated with team of 15 in the development of category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Played a key role in achieving a Excellence Award for outstanding medical records management during annual facility audit.
  • Assisted in the creation of a digitized records system that provided physicians with quicker access to patient history, reducing consultation prep time.
  • Handled secure transfer of health records between departments, reducing incidents of misplaced files by 37%.
  • Accurately maintained patient files in compliance with HIPAA regulations, ensuring 19% data integrity.
  • Collaborated with IT and medical teams to enhance EMR software capabilities, resulting in 85% faster data uploads.
  • Resolved product issue through consumer testing.
  • Documented and archived 15 new patient charts weekly, ensuring accurate and timely recordkeeping.

Affiliations

  • National Association of Healthcare Access Management (NAHAM)
  • Society of Women Engineers
  • American Society for Quality (ASQ)
  • Society of Human Resource Management
  • Certified Instructor on Medical Records Process Improvement Initiatives
  • Continuing Education Provider with the Commission on Accreditation for Health Informatics and Information Management (CAHIIM)
  • National Cancer Registrars Association (NCRA)
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Speaker at standard on Health Information Management Solutions

Certifications

  • Healthcare Information Systems Certificate
  • Certified Healthcare Access Associate (CHAA) by NAHAM
  • Certified Outpatient Coder (COC) by AAPC
  • Medical Transcription Certification by Beacon Labs
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Salesforce
  • Professional Association of Healthcare Office Management (PAHCOM) Certified Medical Manager
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)

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