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Skills

  • Legal compliance in medical information release
  • Cross-functional communication with medical teams
  • Record digitization
  • Medical records management
  • Medical coding basics (ICD-10, CPT)
  • Billing Discrepancy Reduction
  • Problem resolution
  • Process improvement
  • Team building
  • Supervision

Work Experiences

  • Accurately scanned and uploaded patient charts into ServiceNow within 2-hour completion windows, achieving 100% on-time delivery.
  • Customer service, patient scheduling, and billing were among the duties I coordinated in the front office.
  • Achieved a 48% improvement in processing efficiency.
  • Created an automatic flagging system for incomplete charts.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Continuously updated patient charts.
  • Coordinated with physicians for automation.
  • Accurately scanned patient charts.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Assist doctors, nurses, and administrative staff by providing quick access to critical patient information during emergency visits.

Summaries

  • Achieved HIPAA compliance.
  • Adept at optimizing physical and electronic filing systems to ensure fast, secure access to reports and patient charts, contributing to improved workflow by 63%.
  • Achieved a 16% improvement in accuracy.
  • Committed to continuous optimization of record-keeping systems.
  • Medical File Clerk with 6 years of experience in category industry is meticulous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Experienced in dealing with insurance paperwork, updating charts, and managing business correspondence.
  • Assisted patients and medical staff.
  • Adhered to HIPAA and organizational standards.
  • Collaborated with the billing department.

Accomplishments

  • Handled secure transfer of health records between departments, reducing incidents of misplaced files by 37%.
  • Updated patient management system data for 10 patients, maintaining an error rate below 77%.
  • Processed incoming electronic health records within 17 hours of receipt, ensuring smooth workflow for physicians.
  • Reduced overtime hours by 45% through the introduction of an optimized filing schedule for late entries.
  • Developed a digital archiving method that saved 14 hours weekly in file retrieval and filing time.
  • Played a key role in achieving a Excellence Award for outstanding medical records management during annual facility audit.
  • Ensured compliance with HIPAA by carefully monitoring release of information, addressing 12 requests per day.
  • Collaborated with IT and medical teams to enhance EMR software capabilities, resulting in 85% faster data uploads.
  • Executed confidential file disposal in accordance with HIPAA and facility retention policies, maintaining 28% compliance.
  • Streamlined discharge record processing, reducing turnaround time from 9 days to 15 hours.

Affiliations

  • American Health Information Management Association (AHIMA)
  • Graduate Student in Health Information Management at initiative
  • Certification in HIPAA Privacy & Security (CHPS) from AHIMA
  • Health Information and Management Systems Society (HIMSS)
  • National Association of Medical Staff Services (NAMSS)
  • Volunteer with process Free Clinic's Health Information Department
  • Certified Medical File Clerk from framework
  • Lions Club
  • Medical Group Management Association (MGMA)
  • American Marketing Association

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Patient Account Specialist (CPAS)
  • Medical Office Administration Certificate
  • Salesforce
  • Certified Surgical Documentation Specialist (SDS)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Certified Healthcare Access Associate (CHAA) by NAHAM
  • Registered Health Information Technician (RHIT) by AHIMA
  • Certified Physician Practice Manager (CPPM) by AAPC

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