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Skills

  • Operational improvement
  • Payroll Processing
  • Process improvement
  • Financial software
  • Data entry
  • Confidential information handling
  • Supervision
  • Communications
  • Customer Service in Payroll
  • Change Management

Work Experiences

  • Caught overcharges.
  • Actively resolved paycheck discrepancies.
  • Cleaned up historical payroll records spanning 15 years, ensuring compliance with archival requirements.
  • Analyzed variances.
  • Produced metric and framework documents using 10-key calculators, computers, fax machines, copy machines, and other office equipment.
  • Collaborated with finance and HR departments to streamline payroll reporting, decreasing processing time by 5 hours per cycle.
  • Analyzed irregular payroll entries.
  • Facilitated 11 meetings between payroll, accounting, and HR managers per 18 months to identify and resolve ongoing metric issues.
  • Transported Asana to several months customer locations.
  • Answered 6 calls per the past year to help customers with their questions and concerns.

Summaries

  • Demonstrated success in troubleshooting payroll discrepancies.
  • Detail-oriented Payroll Associate with 10 years of experience managing payroll for 5+ employees across multiple states, ensuring compliance with federal and state regulations.
  • Recognized for implementing a standard program that resulted in a reduction of 5% in payroll errors.
  • Dedicated Payroll Associate.
  • Portuguese and French are both bilingual.
  • Creative problem solver with 13 years of experience processing payroll for 18 employees while adhering to established procedures.
  • Consistently recognized for reducing processing errors by 45% through thorough payroll entry audits and system upgrades.
  • Payroll Clerk with excellent communication skills and a strong desire to learn.
  • Payroll Associate with 10 years of successful stakeholder engagement and team leadership experience.
  • Demonstrated success in troubleshooting and resolving payroll discrepancies, preserving employee trust and payroll accuracy standards.

Accomplishments

  • Documented and resolved program which led to system.
  • Audited payroll system for accuracy, resulting in framework, and ensuring compliance with internal and external policies.
  • Collaborated with external auditors during payroll reviews, ensuring compliance and achieving a clean audit with standard.
  • Trained cross-functional teams in payroll best practices which reduced errors by 61% and improved overall payroll accuracy.
  • Developed automated payroll processing system, increasing efficiency by 24% and reducing errors by 65%.
  • Collaborated with team of 9 in the development of program.
  • Optimized the processing of payroll tax forms (W-2, 941) annually, ensuring 100% compliance and no penalties during the 2022 filing period.
  • Implemented new payroll tax coding system for expatriate employees, reducing manual data entry errors by 27%.
  • Processed bi-weekly payroll for 17+ employees across 10 locations, ensuring timely and accurate payments.
  • Reconciled monthly payroll ledgers and investigated discrepancies, resolving issues before the general ledger close each month.

Affiliations

  • Payroll System Implementation Team Member for Vantage
  • Volunteer for Non-Profit Payroll Services through Project HELP
  • Project Management Institute
  • Continuing Education in Payroll through APA seminars
  • Toastmasters
  • Society of Human Resource Management
  • Participant in Accounts Payable Network (APN) Seminars
  • National Association of Certified Payroll Specialists (NACPS)
  • Contributor to the Payroll Org Community Forum
  • Member of Global Payroll Management Institute (GPMI)

Certifications

  • HR and Payroll Staff Training Certification - Cedar Works
  • HR Specialist and Payroll Certification - Northwind
  • Certified Payroll Manager (CPM) - metric
  • Certified Benefits Consultant (CBC) - Employer Payroll & Benefits Council
  • First Aid/CPR Certified
  • Certified Compensation Professional (CCP), method
  • Advanced Payroll Specialist Certification - standard
  • PC/Payroll for Windows - Training and Certification
  • Certified Payroll Compliance Officer (CPCO)
  • SHRM Senior Certified Professional (SHRM-SCP)

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