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Skills

  • Company risk management
  • Communications
  • Conflict resolution and de-escalation
  • Business continuity planning and crisis management
  • MS Office
  • Law enforcement collaboration for high-risk responses
  • Documentation and report generation (Jira)
  • Operational improvement
  • Training oversight
  • Data breach emergency management

Work Experiences

  • Achieved 18% improvement in phishing response rates.
  • Demonstrated my commitment to public safety by patrolling events and densely populated areas.
  • Put in place security measures that resulted in a 16% reduction in incidents.
  • Achieved cost savings of $6.
  • Conducted routine perimeter checks.
  • Designed a comprehensive disaster recovery plan.
  • Collaborated with the fire safety team.
  • Conducted routine perimeter checks and ensured full operational control of security checkpoints, validated through 2 consecutive quarterly assessments.
  • Analyzed security KPIs.
  • Achieved zero reported security breaches.

Summaries

  • Security Operations Supervisor is a multi-talented Security Operations Supervisor who is consistently rewarded for planning and operational improvements.
  • Accomplished in reducing potential security liabilities by $3 via effective audits and process improvements. A Security Operations Supervisor who excels in bringing multi-disciplinary teams together to enhance security frameworks.
  • Achieved a 62% drop in access control issues.
  • Adept at enhancing security protocols.
  • Adept at implementing technology solutions.
  • Capable of stepping into a new role and immediately making a positive impact on building and personnel security.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of client relations and project management as well as process improvement training.
  • Achieved a 51% reduction in security incidents.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Collaborated with law enforcement agencies to bolster response strategies, achieving rapid de-escalation in 13 high-risk scenarios.
  • Initiated a company-wide 'safe workplace' campaign, leading to a 34% increase in security issue reporting.
  • Collaborated with team of 17 in the development of process.
  • Created security vulnerability reports based on KPIs, achieving a 72% increase in proactive mitigation actions.
  • Coordinated with IT department to automate security logs, reducing manual data analysis time by 32%.
  • Executed scenario-based training programs for security staff, resulting in improved response times of 56% during crisis situations.
  • Resolved metric, leading to a 26% increase in client satisfaction and retention.
  • Collaborated with HR to design comprehensive background screening procedures, reducing hiring risks by 34%.
  • Led a security operations team of 7 personnel, reducing security breaches by 50% over the past year.
  • Expanded team capabilities by developing a mentorship program, promoting 79% of personnel to leadership roles.

Affiliations

  • National Safety Council Member
  • National Cybersecurity Center of Excellence (NCCOE)
  • Certified Information Systems Security Professional (CISSP) Certification
  • ILTA’s Legal Security Professionals Section
  • North American Electric Reliability Corporation (NERC) Cybersecurity Collaboratives
  • Rotary International
  • National Association of School Resource Officers (NASRO)
  • Association for Computing Machinery
  • National Association of Security Companies (NASCO)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Information Security Manager (CISM) – ISACA
  • Certified Security Operations Specialist (CSOS) - Northwind
  • Certified Security Leadership Officer (CSLO) - Mile2
  • Certified Facility Security Officer (FSO) - National Industrial Security Program
  • Executive Protection Specialist (EPS) - International Security Academy
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Protection Professional (CPP) - ASIS International
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Certified Ethical Hacker (CEH) - EC-Council

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