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Skills

  • Financial Management
  • MS Office
  • Business Administration
  • Negotiation
  • Supplier relationship management
  • Budget management and forecasting
  • Business operations
  • Organization
  • Project organization
  • Workflow Optimization

Work Experiences

  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Achieved results with the same resources.
  • Increased employee morale and decreased turnover by 2%.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Achieved a 56% drop in print defects.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Identified program areas in need of improvement and implemented system program, resulting in a 17% increase in productivity.

Summaries

  • Quality assurance, budget management, and cross-functional collaboration are all well-trained.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Develop strategic business partnerships and relationships.
  • Strengths in process improvement and team leadership backed up by Manufacturing and Production training.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Bringing 17 years of industry experience to Beacon Labs, and ready to take on a challenging, growth-oriented role.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Clear understanding of cross-functional collaboration and vendor management as well as cross-functional collaboration training.

Accomplishments

  • Reduced client complaints by 76% within several months through quality assurance improvements and customer service training for team members.
  • Improved customer retention by 26% through targeted improvements in communication, meeting deadlines, and ensuring highest print quality standards.
  • Led a technology integration project that merged offset and digital workflows, increasing overall shop output capacity by 45%.
  • Reduced misprints and waste by 83% through quality assurance protocols and real-time monitoring systems for print accuracy.
  • Collaborated with team of 4 in the development of initiative.
  • Resolved product issue through consumer testing.
  • Introduced cost-effective alternative raw materials, reducing overall material costs by 31% without sacrificing product quality.
  • Optimized digital printing workflows, resulting in 40% faster job completion times and customer satisfaction improvement.
  • Managed a team that produced 6 printed materials per day, ensuring top-tier quality for all client projects and minimizing rework.
  • Designed and implemented a rewards system that recognized output and accuracy, increasing overall employee performance by 83%, leading to improved customer satisfaction.

Affiliations

  • Digital Printing Specialist Certification
  • Lean Six Sigma Certification - Green or Black Belt
  • Lions Club
  • Wide Format Printing Division at standard
  • Association of Information Technology Professionals
  • Guest Lecturer on Print Technology at procedure
  • International Sign Association (ISA)
  • American Design Drafting Association (ADDA)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association

Certifications

  • Lean Six Sigma Green Belt Certification
  • Color Management Professional (CMP) by Idealliance
  • SHRM Certified Professional (SHRM-CP)
  • Digital Production Printing Certification by Idealliance
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Print Media Manager (CPMM)
  • Project Management Professional (PMP) by category
  • Certified Graphic Communications Manager (CGCM) by In-Plant Printing and Mailing Association (IPMA)
  • Certified Maintenance and Reliability Professional (CMRP) by Society for Maintenance & Reliability Professionals (SMRP)

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