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Skills

  • Content development for technical training
  • Time management skills
  • Diversity and Inclusion Training
  • Course development
  • Staff development plans
  • Certification program development
  • Customer satisfaction improvement via training
  • Cost-reduction strategies in training
  • Digital learning module creation
  • Highly organized

Work Experiences

  • Boosted engagement in workshops by 57%.
  • Developed departmental systems and procedures to better align workflow processes.
  • Aligned training with KPIs.
  • Collaborated with senior leadership on succession planning, designing leadership pipelines that decreased attrition by 56%.
  • Collaborated with third-party vendors.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Achieved a 74% reduction in content creation costs.
  • All training materials were reviewed and edited for accuracy and policy compliance.
  • Implemented new learning strategies based on the skill levels of the employees.
  • Led new hire orientation sessions and coordinated on-the-job training.

Summaries

  • With excellent organizational skills and a big-picture approach, I am a decisive leader and complex problem-solver.
  • Training Manager, 4 years of experience in recruiting, interviewing, training, and public speaking
  • Active training and development manager with 2 years of experience teaching professionals about stakeholder engagement and workflow optimization.
  • Training Manager with 11 years of successful client relations and quality assurance experience.
  • Associate in Human Resources with extensive experience in employee relations, recruiting, compensation, and benefits.
  • Training Manager who is well-organized and has excellent interpersonal skills.
  • Team-oriented Training and Development Coordinator with experience developing human resources training processes and procedures.
  • In-depth knowledge of the Human Resources.
  • Strengths in workflow optimization and performance reporting backed up by Human Resources training.
  • Developing and improving training programs for employees at all levels has proven to be a success.

Accomplishments

  • Developed metrics and KPIs for training effectiveness, resulting in a 56% improvement in course completion and employee efficiency.
  • Increased sales 13% over the past year.
  • Training: : category program
  • Collaborated with compliance and legal teams for industry-specific training updates, ensuring adherence to regulations and maintaining compliance certifications for 2 consecutive years.
  • Revamped onboarding curriculum, reducing time-to-productivity for new hires by 26%.
  • Restructured annual training budgets, reallocating expenses to digital tools and saving the company 17 annually.
  • Facilitated the deployment of technical workshops across three global locations, improving employee confidence in Workday by 55%.
  • Spearheaded the transition to hybrid learning models, combining in-person and online formats and achieving a 30% improvement in learning retention.
  • Resolved product issue through consumer testing.
  • Developed 14 advanced training courses using method.

Affiliations

  • American Society of Safety Professionals
  • National Safety Council (NSC) Member – Workplace Training Group
  • Learning Performance Institute (LPI) Accreditation Program
  • American Society for Training & Development (ASTD) Certification for Trainers
  • Project Management Institute (PMI)
  • National Association of Workforce Development Professionals (NAWDP)
  • International Council of Nurses
  • National Human Resources Association (NHRA)
  • American Public Human Services Association (APHSA)
  • Global Leadership Development Conference

Certifications

  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Agile Leadership (CAL) – Scrum Alliance
  • Certified Workshop Facilitator - International Facilitators Association (IAF)
  • Ace Trainer Certification - TTi Success Insights
  • Association for Project Management (APM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Training Specialist - National Center for Education and Training Certification (NCETC)
  • Coaching for Performance Certification - The Performance Coach
  • Certified eLearning Specialist - eLearning Guild
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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