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Skills

  • Data migration from paper to digital formats
  • Information governance policies
  • Document control automation using ServiceNow
  • Critical thinking and decision-making in process execution
  • High-volume document processing
  • Relationship development
  • Document Management Systems (DMS) Proficiency
  • Change management in document control practices
  • Collaboration with external auditors
  • Operational improvement

Work Experiences

  • Led the development, development, and maintenance of multiple complex and high-priority contracts between the company and its business partners, vendors, and suppliers.
  • Aided in the troubleshooting of documents, including corrupt documents and files.
  • Was in charge of the document control system, which included work instructions, procedures, and databases.
  • Achieved over 27% compliance with requirements.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Maintaining an orderly and clean control room aided in efficient document processing.
  • Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
  • Assumed a leadership role in project documentation.
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Excellent attention to detail and a strong sense of organization.
  • Contracts with clients, vendor agreements, partnership agreements, and other related documents are reviewed.
  • Clear understanding of workflow optimization and budget management as well as cross-functional collaboration training.
  • Compliance requirements, security standards, and access management are all areas in which he excels.
  • Strong organizational skills, as well as the ability to think strategically and respond quickly to both internal and external demands.
  • Costs were consistently reduced while profits were increased.
  • Strong organizational and multitasking skills, as well as the ability to work independently.
  • Make management and control strategies and put them into action.
  • Senior Document Specialist with a proven track record of analyzing, processing, and securing method documents by codifying and enforcing top-notch systems.

Accomplishments

  • Facilitated migration to process software, automating 79% of document control processes and increasing team productivity.
  • Implemented electronic signature process for sensitive documents, reducing approval times by 37% while maintaining compliance with Six Sigma standards.
  • Increased accuracy in document revisions by implementing automated content validation tools integrated with Salesforce, enabling error correction in real-time.
  • Led documentation efforts for category, ensuring all data was archived correctly and updates were tracked consistently across 16 months.
  • Designed a template library for corporate communications, reducing the turnaround for document approval and distribution by 32%.
  • Authored comprehensive project documentation that enabled team members to follow standardized procedures, reducing training times for new hires by 18 months.
  • Led workshops on document retention best practices, improving compliance rates across 3 departments and reducing document storage needs by 5.
  • Improved team compliance with company-wide document retention policies by implementing regular audit schedules, successfully avoiding 6 of potential regulatory penalties.
  • Ensured all technical documentation met the necessary regulatory compliance for Miscellaneous, reducing the risk of non-compliance findings during audits by 41%.
  • Managed document security protocols, ensuring Microsoft Excel files were only accessible to authorized personnel during crucial project phases.

Affiliations

  • Jaycees
  • American Marketing Association
  • National Association for Document Security (NADS)
  • Toastmasters
  • Society of Document Managers (SDM)
  • Global Association for Document Solutions Expertise (GADSE)
  • Association of Certified e-Discovery Specialists (ACEDS)
  • Lions Club
  • Global Information and Documentation Management Alliance (GIDMA)
  • ITIL Foundation Certification Forum

Certifications

  • Certified Information Privacy Professional (CIPP/US)
  • ISO/IEC 27001 Information Security Management Systems Certification
  • Certified Public Accountant
  • Advanced SharePoint Document Management Certification
  • Certified Business Analysis Professional (CBAP)
  • PRINCE2 Practitioner
  • Microsoft Office Specialist (MOS) Expert Certification
  • ISO/IEC 20000 IT Service Management Auditor
  • Certified Document Security (CDS) Specialist
  • SHRM Certified Professional (SHRM-CP)

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