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Skills

  • Program equipment
  • Invoicing support
  • Proficiency in SAP
  • High-volume document processing
  • Legal document handling and compliance
  • Communications
  • Budgets
  • Relationship development
  • Advanced proficiency in program
  • Regulatory compliance

Work Experiences

  • Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel, and Access.
  • Was in charge of releasing and updating drawings and specifications.
  • Was in charge of document control system training, setup, and maintenance.
  • Collaborated with internal staff to process documents and send them to the closing department.
  • Was in charge of file archiving and retrieval.
  • Created and maintained user accounts and ensured that documents were properly routed for approval and training.
  • Ensured continuity among corporate and divisional work teams by documenting and communicating actions, irregularities, and ongoing needs.
  • Aided in the troubleshooting of documents, including corrupt documents and files.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.
  • Acted as the primary point of contact for managing client deliverables, ensuring that over 64% of submissions were delivered ahead of schedule.

Summaries

  • Experience managing and overseeing contracts and documents as an in-house document review specialist.
  • Professional in document management with experience managing processes for master documentation and archives.
  • Process documents for revision and approval, organize documents from conception to distribution and filing, and develop systems for training employees on document control procedures.
  • Document Control Specialist with Miscellaneous experience of 15 years.
  • Understanding of filing systems and standards is required.
  • Accomplished results within one year.
  • Accomplished Senior Document Specialist.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in stakeholder engagement and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Documented and resolved framework which led to program.
  • Played a key role in resolving inconsistencies across 5 technical manuals, avoiding operational delays and saving the company an estimated $15.
  • Trained over 12 staff members in document version control best practices, improving document accuracy and reducing errors during revisions.
  • Actively collaborated with IT to implement a new content management system that cut documentation processing times by 46% within two years.
  • Led workshops on document retention best practices, improving compliance rates across 3 departments and reducing document storage needs by 5.
  • Designed a template library for corporate communications, reducing the turnaround for document approval and distribution by 32%.
  • Introduced new strategies to archive old project records systematically, ensuring compliancy with program for records retention.
  • Analyzed and upgraded the software tools used for document tracking, leading to a 59% improvement in version control consistency.
  • Facilitated migration to process software, automating 79% of document control processes and increasing team productivity.
  • Reduced the risk of incorrect document approvals by establishing a standardized review process, ultimately reducing errors by 21%.

Affiliations

  • National Digital Document Association (NDDA)
  • Lions Club
  • Project Management Institute
  • Association of Certified e-Discovery Specialists (ACEDS)
  • Association for Information and Image Management (AIIM)
  • Jaycees
  • National Association for Document Security (NADS)
  • Document and Knowledge Management Society (DKMS)
  • National Association of Social Workers
  • International Organization for Standardization (ISO) Member Network

Certifications

  • ISO/IEC 20000 IT Service Management Auditor
  • ServSafe
  • Legal Document Preparation Specialist Certification
  • Certified Information Professional (CIP)
  • Certified ISO Lead Implementer
  • AIIM Certified Information Governance Professional (IGP)
  • ISO 22301 Business Continuity Management Lead Implementer
  • Certified Organizational Readiness Specialist (CORS)
  • Microsoft Office Specialist (MOS) Expert Certification
  • Certified Data and Document Security Officer

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