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Skills

  • Website management
  • Problem resolution
  • Contract negotiation and government relations
  • High-Impact Decision Making
  • Revenue growth strategy
  • Continuous Improvement Initiatives
  • Cross-functional team collaboration
  • Project organization
  • Regulatory compliance
  • Fundraising expertise

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Collaborated with local governments.
  • Achieved funding over 16 years for program development.
  • Achieved a 85% boost to productivity.
  • Designed and launched category.
  • Championed the launch of a new Workday that increased accessibility for underserved populations, reaching 14+ new users in 2019.
  • Achieved program growth targets.
  • Collaborated with local governments and advocacy groups to secure support for regional education programs, leading to an expansion in Raleigh.
  • Achieved results within three years.
  • Achieved a 63% improvement in client retention.

Summaries

  • Director of Program Development is a multi-talented Director of Program Development who is consistently rewarded for planning and operational improvements.
  • Director of Program Development with a track record of leading corporate communication strategies, increasing sales, and directing branding initiatives.
  • Contributed to program growth.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributed to a variety of initiatives.
  • Delivered a 80% reduction in errors.
  • Deep knowledge of funding acquisition processes.
  • Creative program innovator.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Exceptional at forming strong partnerships, securing public support, and forming cohesive teams.

Accomplishments

  • Consulted with key stakeholders to re-envision long-term program goals, which led to a successful expansion effort and a 71% growth in initiatives.
  • Implemented a talent development program that boosted team performance indicators by over 56% within one year.
  • Designed and implemented program performance dashboards, enabling leadership to effectively track KPIs and improve response times.
  • Led public speaking and stakeholder engagement efforts, delivering presentations that increased donor funding by $6 in 2020.
  • Led cross-functional teams to successfully implement Microsoft Excel, enhancing project management processes and increasing productivity by 80%.
  • Managed the budget of $10 for all developmental projects, achieving on-time and under-budget completion rates of over 73%.
  • Resolved product issue through consumer testing.
  • Initiated competitive research to benchmark against industry standards, leading to a successful adoption of best practices and a 76% increase in operational efficiency.
  • Designed and implemented a continuous improvement strategy that enhanced program performance across 5 key metrics, including metric and category.
  • Designed and delivered presentations to metric, securing buy-in on critical program initiatives that resulted in $2 in additional funding.

Affiliations

  • International Society for Performance Improvement (ISPI) - Access tools that measure and improve organizational performance.
  • National Association for Program Development (NAPD) - Discuss best practices related to program creation, delivery, and optimization.
  • Strategic and Competitive Intelligence Professionals (SCIP) - Stay ahead of market and competitive trends in program development and service offerings.
  • National Forum for Innovation in Program Development - Share insights on leveraging innovation for program success and expansion.
  • International Association for Program Evaluation (IAPE) - Exchange insights on program impact assessments and evaluation techniques.
  • Association for Supply Chain Management (APICS)
  • International Association of Facilitators (IAF) - Learn advanced facilitation techniques to guide teams through successful program executions.
  • Network for Social Work Management (NSWM) - Collaborate on initiatives that focus on social service program development and execution.
  • Freemason
  • Executive Women’s Network (EWN) - Participate in a forum of leadership professionals dedicated to advancing all aspects of management and program development.

Certifications

  • Certified in Outcome-Based Program Development (OBPD)
  • Certified Professional in Talent Development (CPTD)
  • Diploma of Governance (Nonprofit sector) Summit Group
  • PRINCE2 Agile Certification
  • Executive Certificate in Nonprofit Leadership (ECNL) by program
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Digital Transformation Specialist (CDTS)
  • Certified Public Accountant
  • Project Management Professional (PMP)

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