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Skills

  • Process improvement
  • Team building
  • Project management
  • MS Office
  • Negotiation and influence
  • Proposal development
  • Consultant Team Coaching
  • Conflict resolution
  • Business process reengineering
  • Custom solution development

Work Experiences

  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Achieved revenue growth of 64%.
  • Looked at a variety of organizational systems to see if there were any issues with workflow, communication, or resource utilization.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved reduction over system.
  • Achieved results within 7 months.
  • Achieved President's Club-winning performance.
  • Assessed organizational efficiency and realigned business strategies, achieving revenue growth of $65% in under several months.
  • Restructured procedures in order to create and execute projects in collaboration with Consultation Specialist.
  • Achieved 84% adoption.

Summaries

  • Accomplished in performance metrics evaluation and employee coaching, delivering sustainable improvements that meet award-winning standards in 2017.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • With an adaptable approach, he takes steps into new areas.
  • Achieved 85% operational efficiency improvements for clients.
  • Top-notch administrator with a well-organized and financially savvy approach.
  • Consultation Specialist capable with a track record of improving Miscellaneous operations.
  • Within Miscellaneous, senior Consultation Specialist and outstanding performer in cross-functional collaboration and performance reporting.
  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • Consultation Specialist is a multi-talented Consultation Specialist who is consistently rewarded for planning and operational improvements.
  • With 3 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.

Accomplishments

  • Increased client retention by 56% through the implementation of personalized customer interaction protocols.
  • Reduced operational costs related to client onboarding by 40% through process redesign and automation.
  • Documented and resolved initiative which led to program.
  • Successfully led multi-million-dollar projects and consistently delivered on time and under budget by optimizing resource allocation.
  • Successfully resolved framework for Summit Group, minimizing potential legal ramifications and avoiding costs of $5.
  • Resolved product issue through consumer testing.
  • Identified inefficiencies in the supply chain for Harbor & Co., resulting in a 83% reduction in logistics costs.
  • Assisted clients in creating sustainable strategies which delivered measurable KPIs and improved financial returns over 6 months.
  • Trained and coached a team of 6 junior consultants, improving overall team productivity by 57%.
  • Consulted on a major digital transformation project, helping the company migrate to Workday, improving workflow efficiency by 29% %.

Affiliations

  • Project Management Institute (PMI)
  • Institution of Consulting (IC)
  • Change Leadership Network (CLN)
  • Project Management Institute
  • The Management Consulting Network (MCN)
  • Business Process Management Institute (BPMI)
  • Human Capital Institute (HCI)
  • Global Training and Development Leadership (GTDL)
  • Society for Industrial and Organizational Psychology (SIOP)
  • American Society of Safety Professionals

Certifications

  • Certified International Trade Professional (CITP) - FITT
  • Certified Business Analysis Professional (CBAP) - IIBA
  • Project Management Professional (PMP)
  • Advanced Conflict Management and Resolution Certification – Cedar Works
  • Certified Public Accountant (CPA)
  • Certified Consultant in Organizational Development – Summit Group
  • Six Sigma Green Belt Certification – Lakeside Partners
  • ISO 31000 Risk Management Certification – initiative
  • Certified in Operational Excellence (COE) – Meridian
  • Apple Certified Associate (ACA)

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