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Skills

  • Customer engagement event planning
  • Customer service
  • Creative problem solving in retail environments
  • In-store event promotion
  • Organization
  • Sales floor organization
  • Corporate visual standards
  • In-store product placement
  • Time management and prioritization
  • Overstock management

Work Experiences

  • Achieved above 28% positive customer interaction ratings.
  • Collaborated with suppliers for a nationwide launch.
  • Achieved a 17% boost in daily transactions.
  • Assessed store lighting and floor plan.
  • Collaborated with suppliers for a nationwide launch of Salesforce, successfully incorporating new branding into over 13 stores while maintaining consistent display standards.
  • Collaborated with district managers.
  • Attracted over 6 new customers.
  • Achieved results in 18 months.
  • Achieved sales increase in 2022.
  • Aligned visual merchandising initiatives with variety of other departments, ensuring cohesion and contributing to a 76% in-store conversion improvement.

Summaries

  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Acquires and applies product knowledge to increase sales and manage overstock.
  • Visual Merchandiser with 6 years of experience creating memorable and effective visual displays for both indoor and outdoor applications.
  • Achieved a 27% sales increase for newly launched Asana products.
  • Align with marketing goals.
  • Accomplished Customer Service Visual Merchandiser with proven skills across multiple retail sectors. Led store layout redesigns that decreased replenishment times by 81% while enhancing product visibility and driving turnover during peak shopping seasons.
  • Achieved a 49% boost in team productivity over three years.
  • Customer Service Visual Merchandiser is a multi-talented Customer Service Visual Merchandiser who is consistently rewarded for planning and operational improvements.
  • Within Retail, senior Customer Service Visual Merchandiser and outstanding performer in data analysis and project management.
  • Adept at balancing visual appeal with functionality.

Accomplishments

  • Orchestrated cross-departmental collaboration to refresh in-store layouts, increasing average customer time-in-store by 73% minutes and driving upsell opportunities.
  • Reduced operational expenses by 52% by optimizing fixture rotations and reducing the need for external display consultants.
  • Documented and resolved process which led to system.
  • Collaborated with suppliers to develop and implement a new visual merchandising strategy across 13 retail locations, leading to an increase of 25% in customer engagement.
  • Effectively collaborated with store managers across 13 locations to ensure corporate merchandising standards were consistently met.
  • Managed placement of 16 new SKUs post-renovation, maintaining visual cohesion while ensuring product diversity on display.
  • Established direct communication with suppliers to ensure timely product replenishment, ensuring critical products were always on the shelves.
  • Introduced merchandising calendars and checklists that enhanced cross-functional team coordination and led to punctual promotion launches.
  • Simplified and standardized visual merchandising practices which resulted in a 53% reduction in time needed to reset store displays.
  • Evaluated in-store lighting setups and made adjustments to showcase key products, translating into a 51% boost in evening sales.

Affiliations

  • Shop! Association (Global retail environments association)
  • American Society of Interior Designers (ASID)
  • Professional Association for Design (AIGA)
  • Association for Women in Design
  • American Medical Informatics Association
  • International Visual Merchandising Association (IVMA)
  • Cross-Department Collaboration for Effective Merchandising Workshop
  • Social Media Strategy for Retail Workshop Affiliations
  • American Association of Advertising Agencies (4A's)
  • National Association of Social Workers

Certifications

  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Leadership in Retail Management Certification - Vantage
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Retail Marketing Professional (CRMP) - framework
  • Certified Social Media Marketing in Retail - system
  • Certified Window Display Designer - standard
  • Microsoft Certified Systems Engineer (MCSE)

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