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Skills

  • Customer service
  • Document preparation
  • Minimizing customs delays
  • Import/export transaction audit
  • Filing of customs brokerage-related documents
  • Process improvement
  • Import/export compliance
  • Communication with customs authorities
  • Regulatory compliance
  • Process equipment

Work Experiences

  • Collaborated with customs brokers and authorities.
  • Achieved a 44% improvement in adherence to national regulations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved accuracy during 2016.
  • Coordinated with transportation providers to facilitate the on-time delivery of 11 daily shipments, reducing turnaround time by a day on average.
  • Calculated tariffs accurately.
  • Kept track of shipments as they passed through customs and other agencies, and I was able to obtain clearances.
  • Checked records for accuracy.
  • Assisted clients with product classification.
  • Communicated regularly with customs and logistics staff to ensure smooth clearance of goods worth an average of $17 per shipment.

Summaries

  • Collaborated with customs brokers.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Customs Clerk is a multi-talented Customs Clerk who is consistently rewarded for planning and operational improvements.
  • Competent in offering clients expert freight advice and recommending the best solutions.
  • Analytical Customs Clerk skilled in maintaining detailed import/export reports.
  • Adept at managing the flow of customs documentation and duty payments while training junior staff, leading to a more capable, increasingly autonomous customs team.
  • 18 years of experience in import/export documentation management.
  • Boosted overall import/export compliance.
  • Collaborated closely with customs brokers and authorities.
  • Clear understanding of workflow optimization and performance reporting as well as project management training.

Accomplishments

  • Documented and resolved category which led to method.
  • Effectively tracked and managed hazardous materials documents, ensuring unrestricted transportation and shipment clearance for 9 materials.
  • Negotiated duty reductions with customs authorities, contributing to overall company savings of $18 in the fiscal year.
  • Spearheaded weekly progress reviews for ongoing shipments, cutting customs clearance delays by 12 days on average.
  • Successfully negotiated with customs and border protection authorities, reducing necessary clearance times for critical shipments by 44%.
  • Reduced cargo detention fees by 45% through timely submission of shipping manifest corrections and customs compliance audits.
  • Reviewed and resolved inconsistencies in commercial invoice submissions, lowering costly errors and ensuring regulatory compliance for 15 clients.
  • Coordinated logistics involving complex customs entries for high-value shipments of up to $5, providing clients with timely and accurate updates.
  • Quickly addressed client concerns regarding import/export restrictions, resulting in reduced RFI (Request For Information) processing time by 7 days.
  • Collaborated with team of 14 in the development of category.

Affiliations

  • Member, International Federation of Customs Brokers Associations (IFCBA)
  • Certified Trade Compliance Specialist (CTCS) 2022
  • International Compliance Network (ICN)
  • Institute of Export & International Trade (IOE&IT)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Member, Logistics & Trade Policy Subcommittee at Cedar Works
  • International Import-Export Certification from Brightline
  • Council of Supply Chain Management Professionals (CSCMP)
  • Project Management Institute
  • International Association of Customs Consultants (IACC)

Certifications

  • Certified Document of Title Administrator (CDTA) – Cedar Works
  • Certified Ocean Export Specialist – Meridian
  • IncoTerms® 2020 Certification – Summit Group
  • Export Control Compliance Professional (ECCP) - Vantage
  • Freight Forwarding Professional Certification – Lakeside Partners
  • Import Export Compliance Officer Certification – Meridian
  • Customs Compliance Certification – Cedar Works
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • International Shipping and Freight Customs Certification – Summit Group

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