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Skills

  • First Aid/CPR
  • Procedure equipment
  • Relationship development
  • User interface understanding
  • Problem resolution
  • Document scanning
  • Staff development
  • Organization
  • Extremely organized
  • Team building

Work Experiences

  • Boosted trust in the district's special education services.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Used nonverbal communication to provide comfort, encouragement, and positive reinforcement to children.
  • Achieved a 41% decrease in disruptive incidents.
  • Advocated for students with disabilities in school-wide initiatives, ensuring compliance with federal laws such as IDEA and ensuring equitable access for all.
  • Used ServiceNow and Jira to keep track of students and prepare reports.
  • Worked with the master schedule to coordinate the schedules of special education students and teacher assistants.
  • Devised learning and content strategies to meet the needs of students with mental and physical disabilities.
  • Planned and coordinated initiative and metric activities and events to encourage student retention and honor outstanding students.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • In team efforts to deliver exceptional educational tools and foster academic achievement, adept at using constant communication, patience, and positive reinforcement.
  • Maintains a positive attitude in the face of adversity or conflict.
  • Customer-focused Sales Representative with 9 years of experience solving problems for clients.
  • Achieved 17% higher academic success.
  • Mentoring and tutoring experience aplenty.
  • Staff is trained in special education innovations, educational programs are created, and student academic data is analyzed.
  • Design and development of successful framework embedded software applications in the past.
  • Professional with extensive knowledge of special education programs, intervention plans, and community resources who is kind and accommodating.
  • QuickBooks and HubSpot are two of my strongest skills.
  • Achieved a 82% improvement in student outcomes.

Accomplishments

  • Collaborated with multidisciplinary teams to modify 3 school-wide policies, increasing accessibility and promoting a more inclusive learning environment.
  • Initiated
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Facilitated an early intervention identification project, reducing the average time for students to receive support services by the past year.
  • Documented
  • Trained
  • Improved
  • Developed and launched professional development on equity within special education, resulting in an increase in culturally responsive practices by 33%.
  • Guided
  • Championed the use of data-driven decision making to inform student interventions, leading to a 53% improvement in student progress monitoring.

Affiliations

  • Association on Higher Education And Disability (AHEAD)
  • American Society of Safety Professionals
  • Behavior Analyst Certification Board (BACB)
  • Jaycees
  • International Council of Nurses
  • Toastmasters
  • National Association of Social Workers
  • Society of Human Resource Management
  • Accredited Special Education Advocacy Training Programs (e.g., WSEAT)
  • Council of Administrators of Special Education (CASE)

Certifications

  • Brain Injury Specialist Certification
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Autism Specialist (CAS)
  • Certified Behavior Analyst (CBA)
  • Texas Special Education Compliance Certificate
  • Council for Exceptional Children (CEC) Membership
  • National Board Certification in Exceptional Needs Specialist
  • Certified Special Education Administrator (CSEA)

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